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Milan airport transfers (Italy)

Score from 85 reviews
 
Everything is OK
Mr A C from Turkey

Milan.

Milano - Italy

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Transfers and vehicle type

Private transfer with driver

  • Private hire with driver
  • Door to Door Service
  • Driver meets you personally
  • Vehicle exclusively for you
Car Saloon o similar

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Mr A C from Turkey
(19/09/2014)
  Bergamo (BGY) (Executive)
Shuttle Direct booking service

Everything is OK

Transport company service

Service is excellent. Thank you very much.

Mr N T from United Kingdom
(15/09/2014)
  Milan Linate (LIN) (Economy)
Shuttle Direct booking service

Easy to use and amend (got wrong flight time)

Transport company service

easy to find driver

Mr S G from United Kingdom
(10/09/2014)
  Bergamo (BGY) (Executive)
Shuttle Direct booking service

The website was easy enough to use, The locations i was interested in had been pre-populated so I know i had inputted the addressed correctly. I was travelling with a small child. Unfortunately i do not have a travel seat that is portable so needed one for the journeys in Italy. For me the ability to have a child travel seat available was a huge differentiator and why i went with shuttle direct. I had to call to receive this facility.

Transport company service

Both drivers were brilliant, very friendly, prompt, courteous and good safe drivers. the driver from the airport arrived with a child seat as requested. Unfortunately the message did not reach the return driver to include the baby seat. The driver was very apologetic and even showed me her briefing which contained no notice to arrive with a child seat. Good drivers, clean and smart cars Just please sort out teh child seat situation. For a parent knowing your little one will be safe is vital.

Sr J L from Spain
(04/09/2014)
  Milan Malpensa (MXP) (Economy)
Shuttle Direct booking service

Puntuación del servicio : Precios ajustados y facilidad en la reserva
Producto : La hora de llegada del avión era las 11.50 h. Se adelantó sobre el horario previsto y a las 11.55 h ya estaba esperando al conductor que no llegó al aeropuerto hasta las 12.30 h. Las excusas fueron cambiantes: el teléfono de atención al cliente de la empresa local me dijo que era porque el avión se había adelantado (aunque otros pasajeros de mi vuelo no tuvieron que esperar y fueron recogidos de inmediato); el conductor me dijo primero que era por un problema de tráfico y después que se habían retrasado con el servicio anterior porque al viajero se le había olvidado el pasaporte.
En el traslado del hotel al aeropuerto, llegaron con 20 minutos de retraso "por problemas de tráfico" y me dejaron en el aeropuerto 2 h 30 minutos antes de que saliera el avión; no sé si es necesario tanto margen de seguridad.

Transport company service

Puntuación del servicio : Precios ajustados y facilidad en la reserva
Producto : La hora de llegada del avión era las 11.50 h. Se adelantó sobre el horario previsto y a las 11.55 h ya estaba esperando al conductor que no llegó al aeropuerto hasta las 12.30 h. Las excusas fueron cambiantes: el teléfono de atención al cliente de la empresa local me dijo que era porque el avión se había adelantado (aunque otros pasajeros de mi vuelo no tuvieron que esperar y fueron recogidos de inmediato); el conductor me dijo primero que era por un problema de tráfico y después que se habían retrasado con el servicio anterior porque al viajero se le había olvidado el pasaporte.
En el traslado del hotel al aeropuerto, llegaron con 20 minutos de retraso "por problemas de tráfico" y me dejaron en el aeropuerto 2 h 30 minutos antes de que saliera el avión; no sé si es necesario tanto margen de seguridad.

Ms N M from United States
(03/09/2014)
  Milan Malpensa (MXP) (Economy)
Shuttle Direct booking service

Excellent

Transport company service

The car and driver werd great.

Ms J T from Australia
(27/08/2014)
  Milan Linate (LIN) (Economy)
Shuttle Direct booking service

The website was efficient and I had no problems

Transport company service

The driver was polite and efficient

Ms V B from Australia
(16/08/2014)
  Milan Malpensa (MXP) (Executive)
Shuttle Direct booking service

It was difficult to get the voucher - as I am traveling I don't have access to a printer. Eventually I got a image of the voucher sent to me by your office. The process when the client does not have a printer should be strealined.

Transport company service

Great service - was there waiting for us, helped with our luggage - got us to our hotel. Thanks for the great service!

Mr J M from Australia
(16/08/2014)
  Milan Malpensa (MXP) (Economy)
Shuttle Direct booking service

All good

Transport company service

Better than i expected

Mr N P from United Kingdom
(07/08/2014)
  Milan Linate (LIN) (Executive)
Shuttle Direct booking service

Easy to use, good price and clear instructions on the use of the voucher

Transport company service

The car was ready and waiting on time, friendly driver what more is there really

Mr R P from Australia
(21/07/2014)
  Milan Linate (LIN) (Economy)
Shuttle Direct booking service

Probably need to have a notes section on the website to offer any comments

Transport company service

Picked up on time & driven to train station - excellent

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