|L'aeroporto di Ibiza (IBZ)||9 Km|
No problem booking
Kept us informed when an extreme storm meant that there was a 20min delay.
on time always a good start!
It would be helpful if the driver gave a contact number for the return journey. in case of any change of circumstance.
Good website, easy to use.
It's a costly service considering a taxi is €25 but it's good to have a driver meet you upon arrival.
Very easy Service
Very friendly driver
the service was excellent
the service was excellent
was ok took us from point A to B. thank you..viva la ibiza!
We had a good experience with the shuttle in Ibiza. I arrived on time for the pick up and return. The driver was courteous and the coach was clean. Unfortunately we had a terrrible experience in Mallorca and would not use your service again. We never got a shuttle from the airport to Magaluf and it arrived 30 minutes late for our return flight causing us to rush in the airport. I called multiple times just to confirm our booking and got a different answer everytime I called. I think Shuttle direct should rethink thier relationship with Viajes Urbis in Mallorca.
The ride went smoothly.
Booking was easy but fact that you have to print out voucher should be more prominent and confirm that I have printer to do so before confirming booking. You should offer option if I don't have printer or booking for someone else.
My son was not able to locate driver. He called the transport company but they did not get back to him for some time. My son was already in a taxi by the time they got back to them. Transport company should have provided phone number of driver at booking.
I did not like the fact that I had to call your company to re confirm my pick up time. With most shuttle companies you simply just tell them your pick up time and the day before they call you to make sure you are still available at that time.
It was quick and easy to get the shuttle to IBZ airport from my hostal
Web site is good.
When I arrived shuttle service took me very quickly to the hotel, very satisfied.
Return journey to hotel was disaster. I received sms message stating that your return journey is confirmed, time and place. If you received - do not need to confirm with rep.
The text message and paper copy which was sent to hotel was stating that I need to stay next to hotel's entrance 10 minutes before my pick up time.
Unfortunately I stated there 20 minutes before and 1 hour and 15 minutes after my pick up time. Nobody appeared. I took taxi service.
When I arrived at the airport I wentto the rep and I said what happened. Gentelman's name was Dani, he said to me that confirmation should tell that I had to go to the bus stop next to McDonalds, but when he reviewed text message and confirmation sent to the hotel he admitted that it was companies fault.
He said to me to raise a complaint and we will refund all the money.
Prenotazione sicura on-line. Tutte le prenotazioni sono effettuate utilizzando la più avanzata tecnologia di crittografia a 128 bit di GeoTrust, il livello di crittografia commerciale più alto attualmente disponibile.