Cancelling your booking is simple with Shuttle Direct. Simply log in to the “My Booking” section, press cancel and we will proceed to cancel your booking in the next two working days.
You will receive a confirmation email of your cancellation request and, once the cancellation has been processed, you will receive a second email confirmation.
If you want to cancel your airport transfer booking less than 48 hours prior to the first booked service, please call our Customer Care instead at 0870 735 0369.
holliday has been cancelled .refund please thank you
Dear Ronald
First of all, we wish you and your family are fine in these moments. Please keep safe and stay at home.
We are very sorry for everything that is happening with COVID-19. We hope that everything will return to normal very soon…
Please contact with our Booking Department. The email address is: book@viajesalameda.com. They are receiving hundreds of emails from other clients, so please be patient, they will reply to you as soon as possible.
Thanks for your undestanding.
Regards