It was easy tio book .However I was sent the wrong times for arrival I contacted the company by phone and the person I spoke to was so helpful realised the mistake and emailed me the correct documents immediately.Excelkent!
When arriving in Fuertevebtura we went to the desk where we were given a bay number for the shuttle busWe reached our final destination within 90 minutes.We contacted the comosny 2 days before departure and we were given the time for the return journey .Tge bus arrived 10 minutes earlier .Again an excellent service and a pkeasant return journey to the airport .I can only recommend your company and would use the service again .Thanks fir such an excellent service.
Booking was relatively simple. However, it was not made clear anywhere that I would need to phone shuttledirect two days before my departure to confirm a shuttle time. This needs to be made more clear on the booking form - in fact this is my biggest gripe. I ended up having to call shuttledirect in Spain to confirm what/how I was meant to find out my transfer time from the hotel back to the airport.
The transfer between the airport and my hotel was not great (in the sense that my pick-up time was 9-10am. I was ready at 9.10am, but the bus didn't arrive until 9.50am. In addition the lady at the shuttledirect desk had been called off to handle something urgent).