Critiques Shuttledirect.com Londres E15 Stratford

Critiques de transferts vérifiées de vrais clients voyageant depuis Londres E15 Stratford. Critiques indépendantes de clients vérifiés. Lisez et comparez les opinions de vrais clients et les notes basées sur de vrais clients de transfert d'aéroport.

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4.3/5
  • 5
    72.727272727273%
    8
  • 4
    9.0909090909091%
    1
  • 3
    0%
    0
  • 2
    9.0909090909091%
    1
  • 1
    9.0909090909091%
    1
4.3/5
  • 5
    66.666666666667%
    6
  • 4
    22.222222222222%
    2
  • 3
    0%
    0
  • 2
    0%
    0
  • 1
    11.111111111111%
    1
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Mr A from Egypt
(02/08/2019)
Service de réservation Shuttle Direct

It was very smooth and with any problems.

Service de compagnie de transport

The driver was very friendly and very professional,, he came on time and helped us with our luggage.
Definitely going to use this service again.

Hr. M from Germany
(14/08/2018)
Service de réservation Shuttle Direct

Thanks for the Great Service

Service de compagnie de transport

Thanks for the Great Service

Mr Z from United Kingdom
(24/06/2018)
Service de réservation Shuttle Direct

Service was smooth and quick. The driver was really nice to us and easy to find at the airport. The direct transfer was a good price and extremely convenient for a late arrival which meant that catching trains would be difficult.

Service de compagnie de transport

Service was smooth and quick. The driver was really nice to us and easy to find at the airport. The direct transfer was a good price and extremely convenient for a late arrival which meant that catching trains would be difficult.

Mr A from Lithuania
(01/06/2016)
Service de réservation Shuttle Direct

Pleasant communication, helpful staff. Our team of 10 people were happy:)

Service de compagnie de transport

Pleasant communication, helpful staff. Our team of 10 people were happy:)

Mr A from United Kingdom
(21/05/2016)
Service de réservation Shuttle Direct

Very good

Service de compagnie de transport

Very good

Herr A from Sweden
(27/05/2015)
Service de réservation Shuttle Direct

Servicebedömning : mycke bra service,bra chafförer
Produkt : utmärkt servcie håller tiden fr flygplats och retur

Service de compagnie de transport

Servicebedömning : mycke bra service,bra chafförer
Produkt : utmärkt servcie håller tiden fr flygplats och retur

Sig. m from Italy
(06/01/2015)
Service de réservation Shuttle Direct

comodo e puntuale

Service de compagnie de transport

comodo e puntuale

Sr J from Spain
(14/10/2014)
Service de réservation Shuttle Direct

Puntuación del servicio : Bueno
Producto : Muy bien y si el chófer hubiese hablado español sería excelente.

Service de compagnie de transport

Puntuación del servicio : Bueno
Producto : Muy bien y si el chófer hubiese hablado español sería excelente.

Ms S from Netherlands
(23/09/2014)
Service de réservation Shuttle Direct

it was great

Service de compagnie de transport

it was great

Mw. M from Netherlands
(18/02/2014)
Service de réservation Shuttle Direct

Servicescore : Alles prima geregeld

Service de compagnie de transport

Ook na een uur vertraging stond de chauffeur netjes te wachten

Ms P from United Kingdom
(06/11/2013)
Service de réservation Shuttle Direct

Very direct..easy to use

Service de compagnie de transport

Unfortunately, I wasn't happy the fact that you chose the time of collection I arrived at 6am ( plane descended at 6am) and to take considerations with immigration and baggage collections, an hour was more than enough or an hour an a half. The driver arrived at 8am (according to him, he was told to come at 8am). waiting for more than half an hour was too way long considering the flight was a long haul and as you can imagine tired from long flight so the last thing I want to do is to wait that long. Other than that, driver was professional and polite. Sadly, not sure if I will book again because of your chosen time requirements.

Mr L from Australia
(02/01/2021)
Service de réservation Shuttle Direct

Driver was 25 mins late and didn’t apologise. Driver did take my heavy suitcase and load it into vehicle. Driver did not speak one word to me during this period or the ride other than to confirm destination and name. I saw this as poor customer service. Noticed stains on seat of vehicle when sitting. Driver kept to speed limit which made me happy as I saw many cars speeding past us. When driving around looking for final destination I became upset when driver continued asking me where my hotel was / that he didn’t live around here and it was difficult to locate. I had just walked off a plane from Australia and believed I had far less chance of knowing where the hotel was than him. I had to suggest that he (the driver) put it in google maps. Less than average service. Perhaps had the driver not been late, had apologised and made a little small talk along the way the location issue might not have bothered me.

Service de compagnie de transport

Transfer was 25 mins late. Vehicle was good despite stains on seats. I felt safe at all times.

Ms C from United Kingdom
(07/08/2019)
Service de réservation Shuttle Direct

Outward journey from Heathrow to hotel at Stratford was okay although the vehicle was smaller than the 'economy van' that I had booked to accommodate our luggage. Also it was hard to find the driver at Heathrow initially despite phonecalls but at least he came into the airport. The return journey was an absolute disaster and the worst and least reliable transfer customer service that we have ever had. The pick up was confirmed as 09:20 at our hotel - I started receiving calls from the driver at 8:40am mentioning other locations that were not even close by, made worse by the fact we could not understand anything he was saying and nor could our hotel concierge. We spent over an hour hauling all our luggage about in the rain going to various locations and on multiple phonecalls directly to the driver who made no effort to move or provide info on his location (we even asked for text location or addresses) and made repeated calls to his dispatch company who were useless also. We finally located him at 10:08 and nowhere near our arranged pick up point and cut it very fine to make our flight. He then had the audacity to say we owed more money and should have booked a 9 seater. The worst service ever- AVOID.

Service de compagnie de transport

The worst transfer experience ever- driver failed to pick us up at agreed time at hotel at 09:20 and made no effort to come and get us from hotel or help us locate him. We spent over an hour hauling our luggage around Stratford in the rain on multiple phonecalls to the driver's mobile and also his dispatch company and were sent to various locations- none of which were our agreed pick up location. The driver refused to respond to texts to confirm his location and hung up on us numerous times. We could not understand him on the phone and nor could our concierge from the hotel (who knew the area well). When we eventually located him, we were an hour late leaving and came close to missing our flight due to queues at Heathrow. In addition, the driver tried to tell us we should have booked a 9 seater - yet there were two people and luggage which I had paid for. Clearly a chancer looking for more money. The transfer was complete waste of money as the time spent running around and on calls- we may as well have been on public transport. Diabolical service .