I would certainly recommend this company, after arriving in Malaga we were greeted with a warm friendly staff who was there in good time, on our return I had a phone call from staff who was checking out flight details and informed me to be picked up earlier, when I told the staff it was Glasgow/Prestwick and not Glasgow - we actually giggled on this, I thanked her and was most impressed that they took the time to check, highly recommended, as some people we were talking too were let down by the company they had booked through. I also had a texted message from the driver to say he would be there and the time - I am impressed from start to finish and felt confident with this company as I have never used them before but would certainly do so again. Thank you.
Money worth spending for peace of mind - never been to Malaga before and could not fault this company for looking after us.
Fantastic customer service and your drivers are a credit to you very polite excellent service
Excellent service and your drivers are always very polite . I never book mine or my guests visiting with anyone else
1st time we have used this service. My son and I were left waiting around 40 minutes late at night outside Malaga Airport. No contact number for the driver even though when booking it was stated we would have one - the only number on the documentation provided was an office number - phoned several times but no answer. No phone number to contact ShuttleDirect. This led to a lot of anxiety after a long day of travelling. The driver eventually turned up, and from that point on all was fine. They say you find out how good a company is with customer service when you have a problem - this was non-existent. I will not use ShuttleDirect again.
Driver was 40 minutes late, no way of contacting anybody, felt stranded and stressed with my son.