Save money & time
My issue is with the company - not the driver or the actual transport service received. Shuttle Direct books the transfer with other transfer companies - our company was transfer company was good and responsive. I could not make any changes to the service we booked without going thru Shuttle Direct and they do not provide any contact information on your booking form - there is not telephone customer service to make a change. And Shuttle Direct decided I needed to be picked up 2.5 hours in advance of a flight that was leaving at 6:30AM - when I arrived locally I was informed that at that hour the airport was 15 minutes away and airport personnel did not arrive until 5AM to begin the check in procedure. I resent that I had to go to the airport so early only to stand around and wait for the terminal to open up - I would have adjusted the reservation if I had a means to call to adjust it. So annoying and I will not use them again.
The service and driver were great - Shuttle Direct was the problem.
Horrible. The driver never showed up. Customer service rude. Told me I cannot get a refund for my money. I ended up paying for another cab. Scam!!! Terrible. Company to be avoided
I wish I could give zero. Scam. Driver never showed up