We extended our stay in Ireland after our cruise. Eddie picked us up from the Dublin Port. He confirmed our ride, was prompt, friendly, and incredibly helpful in getting us to our hotel. I would recommend this service over the transport the ship offered us at 4X the cost!
Amazing experience. Friendly, professional, car was spacious and clean. Eddie is a true gem.
I have used Shuttle Direct's services in Madrid, Barcelona, and now Dublin; each time the service was excellent: on-time, driver waiting with signage at the airport, professional services. I would contact Shuttle Direct first next time I need shuttle services in Europe and would recommend them to others.
3rd time using S/D and great service.
Driver was pleasant & because of a small hiccup due to my delayed flight, kept in touch to smooth things along.
Driver was lovely & I was kept informed of issues caused by my delayed flight.
The driver was there about 20 mins after our plane landed ( plane was 30 mins early), was professional & efficient. Car was clean, functional & safe. The driver was not erratic in his driving with rain and Friday afternoon crush in the traffic, felt very safe.
Was what we paid for, with reasonable value for money. Got to our destination with no hassles, on a Friday afternoon through city traffic.
Your service IS AWFUL. You deserve ZERO stars.
My booking was for meet and greet service at the airport upon our arrival in Dublin. This is why you have flight details provided by the customer and the driver should be waiting as the customer leaves customs & immigration as promised. Not only was there no driver there was no explanation until I called the assist line for Ireland and the dispatcher told me our driver had car trouble. It was only then that he began to find us a driver and had us walk through the rain out to where cabs are hailed where we again waited for a driver.
NONE of the services I paid for was provided. If I’d wanted to have to make my own arrangements, find where cabs are parked and find my own cab this morning after an overnight flight I wouldn’t have booked and prepaid a shuttle.
And at some point there was a discussion with the cab driver as to how we were going to pay her and whether she could add an extra half hour to our ride to save the tunnel charge. UNACCEPTABLE.
What a huge embarrassing mess.
Paid for service and received none.