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PassengersDone
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Additional LuggageDone

Each passenger may carry one standard piece of luggage and one small item of hand luggage (for example a handbag or laptop). If you have additional or extra large baggage or sporting equipment, select from the options below:

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Outbound journeyDone
  Flight arrival date
  Flight arrival time

Please insert the date and time of your flight arrival (not take off), as informed by the airline. The driver will take into account luggage collection and immigration formalities.

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Please select mins.

Return journeyDone
  Flight return date
  Flight departure time

Please insert the date and time the flight takes off, as informed by the airline. The pick-up time will be calculated automatically taking into account journey time and check-in time at airport.

:

Please select hours.

Please select mins.

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    ShuttleDirect Lierna Reviews

    Mr R C from Romania
    (24/09/2018)
    Shuttle Direct booking service

    Our driver was supposed to pick us up at 04:19 in the morning from Fiumelatte and take us to Bergamo Airport.

    It was 04:24 already and no sight of the driver, so I called the urgent calls number.
    The guy seemed ok at first telling me that he will contact the driver and call me back for info. 5 minutes pass and no call back and no driver. I call again and the guy tells me that he cannot make contact with the driver if I keep calling him. 10 minutes later the driver shows up.

    The urgent calls guy texts me saying that he can't reach the driver by phone or anything (20 minutes after I initially called him..) .

    Anyway, we arrived at Bergamo airport with no issues in the end, but I do believe more communication would be helpful, like being contacted by the driver either 1 day before, or 15-30mins before being picked up.

    Transport company service

    Driver was 15-20 mins late. I don't mind being late since we still arrived relatively early for our flight, but atleast communicate with me and tell me on phone you will arrive later a bit. The urgent calls phoneline did not help at all. After calling him, he told me to wait until he calls me back with info, but he never did. I called him back and he was angry at me because I was keeping his phone busy in his words ("I cannot call the driver if you keep the line with me busy") - okay that's fine, but 5-10 mins passed.. In the end driver arrives about 15 to 20 minutes later, and the urgent calls guy texts me saying that the driver is not reachable by phone ( you could atleast call me). Overall, if you have no other option you can use ShuttleDirect, but be aware of the lack of communication on their side.