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I was unable to understand the baggage allowance for the car on your website. It was unclear whether I had to pay more for an extra bag, and if so what option I needed to choose for that. I actually had to call to book my car because of this.
The car was clean, and the driver offered us water. The driver did seem a little tired, but he stopped for a quick rest and some coffee.
Easy to use, but you need to make an option for groups traveling with ski bags. We need more space.
We have said that the we have ski luggage. We have also called to you about this. The driver has not been told, and it occurs discussions. This is a problem that repeats itself every time we book with you. I really don't thing that the driver/company nows how big a ski bag is. I hope that you can look into this. We are pleased with the service otherwise, and will book shuttle again. We always traveling with ski bags, and its not very nice to discuss this with an angry driver.