Shuttledirect.com Lido di Venezia East Reviews

Verified transfer reviews from real guests travelling from Lido di Venezia East. Independent reviews from verified customers. Read and compare verified customer opinions and ratings based on true Airport Transfer clients.

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Sr C from Spain
(17/05/2016)
Shuttle Direct booking service

NOS ESPERARON EN LA SALIDA DEL AEROPUERTO Y NOS LLEVARON AL HOTEL. FURGONETAS NUEVAS Y TAXI LIMPIOS.

Transport company service

NOS ESPERARON EN LA SALIDA DEL AEROPUERTO Y NOS LLEVARON AL HOTEL. FURGONETAS NUEVAS Y TAXI LIMPIOS.

Sr C from Spain
(05/07/2015)
Shuttle Direct booking service

Puntuación del servicio : Eficaz y accesible.
Producto : Puntualidad y trato, todo perfecto

Transport company service

Puntuación del servicio : Eficaz y accesible.
Producto : Puntualidad y trato, todo perfecto

Hr B from Germany
(08/06/2015)
Shuttle Direct booking service

Service-Bewertung : Der Service war super und der Emailkontakt verlief reibungslos.
Produkt : Hat alles toll geklappt und die Fahrer waren sehr nett und hilfsbereit.

Transport company service

Service-Bewertung : Der Service war super und der Emailkontakt verlief reibungslos.
Produkt : Hat alles toll geklappt und die Fahrer waren sehr nett und hilfsbereit.

Mr K from Germany
(08/06/2015)
Shuttle Direct booking service

Somehow it seems the Website doesn´t quite operate well when you try to book watertaxis in Venice. It wasn´t possible to enter the Hotel from the beginning which resulted in a wrong price. It would have been helpful to see how many people fit in one boat, we had 6 people on the way to the hotel and 7 people on the way back but there was no way to adjust that on the Website.

Transport company service

The transfer was excellent, the chauffeur was on time and very friendly and the ride in the Van was short and smooth. Then we went on the boat and everything went fine, we had a great time and made it on time to the hotel and back to the airport. I would definitely chose that way of traveling again.

Mr M from United Kingdom
(04/06/2016)
Shuttle Direct booking service

The actual boat trip was excellent. The rest was shameful. We booked the trip the day before we arrived via i pad. The guy that met us started by saying we needed a printed receipt (no welcome how are you), I showed the e-mail confirmation on the phone - No this wouldn't do he needed a printed receipt (impossible to arrange at a busy airport. He then said that the journey was longer than we booked and we'd need to pay another 28 euros. He then wanted us to sign a declaration including my passport number to say he had picked us up. He eventually agreed to take us. Half-way to the car he screwed up the signed declaration and threw it in the bin (my wife saw him) She picked it out of the bin and we have photographic evidence. He said he didn't know where the Hotel Panorama was on the Lido - rubbish. It's the main hotel right next to the only water taxi terminus on the Lido. We were conned and I strongly urge others no to fall for this one or use this Company when considering a water taxi. In my England we call these people criminals.

Transport company service

The actual boat trip was excellent. The rest was shameful. We booked the trip the day before we arrived via i pad. The guy that met us started by saying we needed a printed receipt (no welcome how are you), I showed the e-mail confirmation on the phone - No this wouldn't do he needed a printed receipt (impossible to arrange at a busy airport. He then said that the journey was longer than we booked and we'd need to pay another 28 euros. He then wanted us to sign a declaration including my passport number to say he had picked us up. He eventually agreed to take us. Half-way to the car he screwed up the signed declaration and threw it in the bin (my wife saw him) She picked it out of the bin and we have photographic evidence. He said he didn't know where the Hotel Panorama was on the Lido - rubbish. It's the main hotel right next to the only water taxi terminus on the Lido. We were conned and I strongly urge others no to fall for this one or use this Company when considering a water taxi. In my England we call these people criminals.