Shuttledirect.com Gzira Reviews

Verified transfer reviews from real guests travelling from Gzira. Independent reviews from verified customers. Read and compare verified customer opinions and ratings based on true Airport Transfer clients.

Book now your transfer from/to Gzira
4.4/5
  • 5
    51.612903225806%
    16
  • 4
    38.709677419355%
    12
  • 3
    9.6774193548387%
    3
  • 2
    0%
    0
  • 1
    0%
    0
3.9/5
  • 5
    46.875%
    15
  • 4
    25%
    8
  • 3
    15.625%
    5
  • 2
    0%
    0
  • 1
    12.5%
    4
Shuttledirect.com reviews on Feefo
Shuttledirect.com reviews on eKomi
Shuttledirect.com reviews on Google
Sig. A from Italy
(26/08/2013)
Shuttle Direct booking service

puntuale ed economico. Servizio ottimo

Transport company service

puntuale ed economico. Servizio ottimo

Sig.r e from Italy
(29/06/2013)
Malta Airport (MLA) - Gzira(Shuttle Service)
Shuttle Direct booking service

Valutazione servizio : Excellent service, punctual and professional.
Prodotto : Everything was perfect. Low price, great service!

Transport company service

Valutazione servizio : Excellent service, punctual and professional.
Prodotto : Everything was perfect. Low price, great service!

Sig. s from Italy
(08/06/2013)
Shuttle Direct booking service

nulla da eccepire

Transport company service

nulla da eccepire

Mr M from United States
(02/05/2013)
Malta Airport (MLA) - Gzira(Shuttle Service)
Shuttle Direct booking service

Site was easy to use and definitely a good value. The driver was there on time and everything worked out fine. I'm bookmarking the page and will definitely use it again for transfers.

Transport company service

The driver was there as promised. Speedy ride to the hotel - a lot farther from the airport than I expected. All in all, worked great.

Mr G from United Kingdom
(04/07/2016)
Shuttle Direct booking service

Arrival good but trying to change departure very hard , as its for tomorrow.

Transport company service

Picked up promptly very friendly staff +++

Sig. M from Italy
(02/07/2016)
Shuttle Direct booking service

Sito da migliorare con app per smartphone e collegamento Black Berry Travel. Nel complesso buono.

Transport company service

L'autista non era ad attendere con il cartello con nome come da avviso stampato su ricevuta acquisto. Dopo 30 min. di attesa ho provato a chiamare i numeri da contattare per emergenza e non ha risposto nessuno. Alla fine sono riuscito a trovare l'ufficio che si occupava di Shuttle Direct e sono partito con 1 ora di ritardo.

Sig. M from Italy
(02/07/2016)
Shuttle Direct booking service

Prenotato sul sito che secondo me e' un po' da migliorare.
Magari con versione per smartphone e collegamento a Blackberry Travel.

Transport company service

Autista arrivato in orario e veloce nel trasferimanto.

Ms H from New Zealand
(27/01/2016)
Shuttle Direct booking service

Easy to book

Transport company service

Met at the baggage claim by driver and taken straight to the hotel. Teenager accidently left her cell phone in the backseat and they went out of their way to return it to the hotel. Much appreciated.

Sig. s from Italy
(12/01/2016)
Malta Airport (MLA) - Gzira(Shuttle Service)
Shuttle Direct booking service

servizio regolare e puntuale, prezzo ottimo

Transport company service

servizio regolare e puntuale, prezzo ottimo

Sr R from Malta
(26/12/2015)
Malta Airport (MLA) - Gzira(Shuttle Service)
Shuttle Direct booking service

El servicio web funciona bien, es intuitivo y no genera demasiada confusión.

Transport company service

Contraté un servicio de traslado al aeropuerto el 24 de diciembre. Mi shuttle debería haber llegado a las 6:30 a.m. al punto de recogida. Pasados 20 minutos la furgoneta que debería haberme recogido seguía sin aparecer, por lo que decidí llamar al número de teléfono que aparecía en el bono. Primero contacté con la oficina y obviamente no tuve ninguna respuesta, eran las 6:50 y estaría cerrada, así que llamé al número que indicaba como emergencias o contactos fuera del horario laboral. Me respondió un señor con voz de dormido diciendo que el número al que llamaba no era un servicio de transporte, que él no trabajaba y no había trabajado nunca para William´s Garage (el servicio de traslado con el que trabaja Shuttle Direct en Malta) y colgó. El número al que llamé se correspondía con el facilitado en el bono, lo comprobé varias veces, no fue error mío.
Vivo en Malta desde hace casi dos años y conozco como funcionan las cosas allí. El encargado de recogerme simplemente decidió que prefería estar en su casa durmiendo la mañana del 24 de diciembre en vez de hacer su trabajo y en el momento en que llamé decidió negar la existencia de la empresa de traslados.
Finalmente llamé a otro servicio de transporte privado que tardó menos de 15 minutos en mandarme un coche privado.
Esta no ha sido la primera mala experiencia con Shuttle Direct y en concreto con su operador en Malta: William´s Garage. El pasado 28 de agosto ya tuve un problema, esta vez en el aeropuerto, donde pasé más de una hora esperando que viniera mi shuttle a recogerme. Pueden buscar el comentario que escribí en su momento.
En definitiva, Shuttle Direct es un servicio que JAMÁS voy a volver a utilizar y JAMÁS voy a volver a recomendar mientras siga operando a través de una compañía de traslados tan INCOMPETENTE e IMPRESENTABLE como William´s Garage.

Ms J from United Kingdom
(07/08/2015)
Shuttle Direct booking service

It was straight forward, quick and easy to book the airport transfer using the website.

Transport company service

Everything went ok

Mr G from Italy
(04/08/2015)
Malta Airport (MLA) - Gzira(Shuttle Service)
Shuttle Direct booking service

it is good but sometimes the street is not accepted

Transport company service

a small problem because I was probably exchanged with another booking...other time everything was fine

Ms k from United Kingdom
(26/06/2015)
Malta Airport (MLA) - Gzira(Shuttle Service)
Shuttle Direct booking service

good

Transport company service

good value. A little hard to find in Malta airport. Return journey, driver late and I was first pick-up. not his fault that 3 of the people weren't there at their hotels. lot of traffic so a little late at airport. However it is a good service and I would use it again.

Sra M from Spain
(17/06/2015)
Malta Airport (MLA) - Gzira(Shuttle Service)
Shuttle Direct booking service

Puntuación del servicio : El servicio fue correcto, pero el conductor fumó durante el trayecto, y no nos gustó.
Producto : El conductor estaba esperándonos, pero el nombre que figuraba en su cartel no era el mío. Deberían fijarse en el nombre de la persona que van a recoger.

Transport company service

Puntuación del servicio : El servicio fue correcto, pero el conductor fumó durante el trayecto, y no nos gustó.
Producto : El conductor estaba esperándonos, pero el nombre que figuraba en su cartel no era el mío. Deberían fijarse en el nombre de la persona que van a recoger.

Ms L from United Kingdom
(20/05/2015)
Shuttle Direct booking service

Easy, fast

Transport company service

Friendly drivers. Some of the vehicles are a bit run down.

Mr R from Malta
(06/04/2015)
Malta Airport (MLA) - Gzira(Shuttle Service)
Shuttle Direct booking service

as expected

Transport company service

as expected

Ms E from Malta
(26/03/2015)
Malta Airport (MLA) - Gzira(Shuttle Service)
Shuttle Direct booking service

Ok

Transport company service

I waited too long. Hope next time won't be like this. Youshould hire more people to handle all the requests.

Mr B from New Zealand
(01/11/2014)
Malta Airport (MLA) - Gzira(Shuttle Service)
Shuttle Direct booking service

Suggest that you make it clear prior to booking that the user must contact the shuttle provider themselves to arrange the time

Transport company service

Pickup was over half an hour late due to heavy traffic. Driver seemed stressed but very pleasant and got us there in time.

Sig. M from Italy
(28/10/2014)
Malta Airport (MLA) - Gzira(Shuttle Service)
Shuttle Direct booking service

Valutazione servizio : buon servizio ad un prezzo ottimo
Prodotto : buon servizio ad un prezzo ottimo

Transport company service

Valutazione servizio : buon servizio ad un prezzo ottimo
Prodotto : buon servizio ad un prezzo ottimo

Mr m from United Kingdom
(17/09/2014)
Shuttle Direct booking service

very good and prompt sevice

Transport company service

pick up there was very good car was a bit small but very good service. Return was very prompt larger car so no issues with luggage. The return car smelt heavily of cigarettes and was not very clean. but overhaul a very good value service.