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Ms S from United Kingdomgood
it appears to be a very good service. everything happened efficiently!
Ms J from United KingdomA fixed price for my destination was exactly what I wanted.
Drivers were courteous and very professional
Mr S from United KingdomBooked it online and found it very easy to use will definitely be using shuttle direct in the future.
The transfer was waiting for us ten minutes before the time of pick up, the drivers were very polite and helpful excellent service.
Mr G from United KingdomOrganisation for the return trip was very poor ... the man on the phone did not inspire confidence.
The company you outsourced to do the transfer was fabulous - Nuno redeemed all our problems.
Ms C from IrelandEfficient, friendly and did provided a service that was total value for money.
Only slight negative was the VERY grumpy driver. Apart from that spot on .. we will be booking to make the return trip to the airport next week
Mrs M from United KingdomThe transfers were quick and the driver was very helpful.
The transfers were quick and the driver was very helpful.
Mr T from DenmarkIt worked as advertised
It worked as advertised
Mr P from United KingdomGood
Good service
Ms C from United KingdomEasy to use value for money
Good service
Ms j from United KingdomVery easy to book and a cheap price.
Service efficient. Drivers very polite. A delay being taken to destination on arrival but very good time keeping on pick up.
Ms M from United KingdomInitially I find it confusing when it asks me flight time. I don't know whether to put departure or arrival, however once I select to purchase the service it becomes specific.
A little wait to be picked up at airport (not so good when arriving close to mid-night).
Friendly drivers.
Problems with changing pickup time (wouldn't recognize my ref. number). Easy to change the pickup time by phone (friendly Sandra) but cost of phone call.
Prompt pickup for return flight.
Cost around the same as taxi.
Will use in future.
Mr M from United KingdomIt was impossible to get through by telephone for several days. Not right that so much time should be devoted to get the time of the pickup.
It was impossible to get through by telephone for several days. Not right that so much time should be devoted to get the time of the pickup.
Ms M from United KingdomAwful, lazy service. Go with someone else.
Awful, lazy service. Go with someone else.
Dhr. A from Netherlands30 minutes late for airport pickup
30 minutes late for airport pickup
Mr c from United KingdomWe booked for 4 persons but was increased to 6 as joined by other members of Wedding Party, even though my friend speaks fluent Portugese, it took a total of 2hrs to reach our destination, finding the 1st drop in Vilamoura took 1hr, crazy, should be 20mins and our drop off a further 1hr, it was very clear to us our driver had NO idea where he was going despite his continuing assurances he did, we had address, zip code and he refused point blank to telephone hotel, we went down dead end country roads only to turn round again, finally it was US who spotted the sign, We were joining all the Wedding party for Hen/Stag leaving from hotel, we were left with just 15mins to meet everyone, change into fancy dress and leave again. We and of course The Groom my son were really stressed and it spoiled what should have been a wonderful and relaxed start to a holiday Incidentally he did speak some English but would not respond to our increasing anxiety and questions. We would not definitely not recommend using this company. The actual booking was straight forward so these comments are directed at the Faro end. Marian Richardson
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