I missed my incoming connecting flight and was very concerned that might cause me to miss my ride but that wasn’t a problem at all. The driver was waiting for me when I got off the plane - no problems.
Late arrival - not a problem.
The service we received was superb. The driver was punctual, very helpful and extremely polite. The car was clean and the whole experience was excellent. Thank you so much.
Would not hesitate to recommend your service and the easy way to to purchase it. Booking in advance takes a lot of the stress out of travel plans and Shuttledirect are the best.
The website interface is good and I have used it previously so I decided to use it again.
We barely made it to Bari to catch our flight. The driver initially went to the dropoff location in Bari instead of the pickup location in Brindisi. Then I was told that the driver had never been to Brindisi but was on his way at 11:20. He finally reached us at around 13:30 after several phone calls. I had provided the GPS coordinates to our location both to the dispatcher in a text message and when I filled out the form on the website. We tried to get the driver to come down a main road where we were waiting on the corner but he couldnt figure it out. We explained in Italian and English. It was a very stressful situation. For the cost I paid for the transfer, I did not get what I paid for.