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I’ve used Shuttle Direct in Marrakech twice before with no problems. This time there was no driver waiting for us. Instead my name was on a board along with other travellers and it took about 10 minutes of hanging around the board to find who was in charge. Eventually a man came over and said he would phone our driver nut after phoning 2 drivers it was onvious there was a problem. After another 15 minutes a young lady came over and again began to call people, but it seemed nobody wanted to take us. She then asked a man who was standing by the board who said he would take us. We had no further problems snd the same driver picked us up from hotel on our return yo the airport, but the chaos on pick up was very off putting. No good Shuttle Direct.
Good value for money when tbe pick up goes to plan. Friendly drivers, clean cars