Easy to book online, everything was informative. The vouchers easily explained. Could not fault the system.
We phoned the number on the voucher to say that our flight was delayed and whether it would affect our pick up. The lady who answered reassured us that they would be looking at the flight as they had our details. We had no problem when we arrived. There was somebody with our name on the board, busy with lots of people, but still efficient. Coming home we were picked up from the hotel and they arrived 10 minutes early which was a bonus. Could not fault the service at all, very reliable and would definitely use Shuttle Direct again. The drivers were so friendly too, (took our bag into the hotel lobby for us, and collected us from the hotel lobby too)
The service was as I expected. The driver was pleasant and talkative. He explained how long the journey would take. I would use the company again.
Good value for money, there were 7 of us travelling so this was cheaper than two Taxis.
The driver was polite and drove well and the car was cool and comfortable. The driver could not find the pickup because she had been given the correct street address but the wrong town name, but the response from the company when we rang was professional and efficient, and we still made our destination in good time.
They responded promptly when the driver was unable to find the pickup address owing to having been given the correct address but wrong town name. The driver was experienced, friendly and efficient and we arrived in good time.
Apart from small hiccup at airport....all went well with Daniel who was informative dropping us at our destination...hopefully pick up will be equally smooth
Great price for too and return
I am a travel agent and frequently use Shuttle direct. I am more than satisfied with their services. They are on time and very responsive.
FLIGHT DELAYED AND THEY WERE ON TOP OF IT