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Mr A from United KingdomWhen we arrived at the desk, the girl there did not have our names on her list and had to check with the office. The office confirmed we should be on her list and the problem was sorted quickly.
There was also some delays in the driver picking us up, approx. 45 minutes, but the journey was quick and efficient and I would use them again, but hopefully they would be more punctual.
When we arrived at the desk, the girl there did not have our names on her list and had to check with the office. The office confirmed we should be on her list and the problem was sorted quickly.
There was also some delays in the driver picking us up, approx. 45 minutes, but the journey was quick and efficient and I would use them again, but hopefully they would be more punctual.
Return journey was however spot on time wise and they called the hotel approx. 15 minutes before pickup to confirm we were there and to advise they are approaching. A few other hotel pickups and then off to the airport. Very pleased overall.
Mr T from ChinaAn excellent driver offered an excellent service.
An excellent driver offered an excellent service.
Sr M from SpainServicio utilizado el 06 de mayo, desde Fiumicino a Roma y el 10 de mayo de Roma a Fiumicino.
Servicio utilizado el 06 de mayo, desde Fiumicino a Roma y el 10 de mayo de Roma a Fiumicino.
Mr P from AustraliaDriver was polite and an excellent driver and while his English was first class he gave us commentary of the areas of Rome we drove through.
A private car and driver is an easy and confident way to start your holiday in Rome.
Fr. K from DenmarkIntet at udsætre på servicen. En ændring af rejseplanen foregik hurtigt og uden problemer.
Hurtig og effektiv behandling. Let at finde servicedisken.
Mr S from United KingdomI managed to book for the 27th of May instead of 27th of April. When I notified my error the booking was changed to the correct date swiftly, without fuss and with no charge.
Our plane arrived very early and we had only hand baggage, so we were at the meeting pont shortly before our driver. We had a few minutes to wait for the other passengers - but we were prepared for this as we paid only the price of a shared transfer.
The vehicle was clean with plenty of space. The ride was swift and smooth, getting us to our hotel in less than an hour from coming out of immigration. The only slight criticsm is that fumes came into the vehicle when going though a tunnel.
Ms Z from United KingdomReally good door to door service, had a little confusion when locating pick up point at airport but once I re read the instructions all was very efficient .
Really good door to door service, had a little confusion when locating pick up point at airport but once I re read the instructions all was very efficient .
Mr M from BrazilMuito bom e por um preço justo!
Muito bom e por um preço justo!
Hr V from GermanyPünktlich, sauber, sicher alles was ein Transportunternehmen ausmacht, Darüberhinaus gute Vorabinformationen, wie Telefonnummern u.a. Wird wieder gebucht.
Pünktlich, sauber, sicher alles was ein Transportunternehmen ausmacht, Darüberhinaus gute Vorabinformationen, wie Telefonnummern u.a. Wird wieder gebucht.
Mr B from United StatesVery professional and wanted g to please.
The street was too narrow for a car to navigate, but the driver's will to please mad all the difference. He carried our big bags all the way to the car apologizing the entire way. What a nice guy, and dressed very professionally.
Mr J from AustraliaOn time, clear printed name sign. Well presented driver. Clean prestige vehicle.
On time, clear printed name sign. Well presented driver. Clean prestige vehicle.
Ms S from United KingdomWas a bit apprehensive after booking as it was very cheap! However both transfers to & from the airport were on time. The day before we were due to fly back to the UK, Shuttledirect had called & left a note at our hotel reception informing us of our pick up time. Very reliable, will definitely be using again.
Very efficient, received prompt emails to confirm booking.
Ms G from United KingdomWaiting at airport when we arrived to pick us up. Friendly driver. Picked up on time on way back home. Would use again.
Waiting at airport when we arrived to pick us up. Friendly driver. Picked up on time on way back home. Would use again.
Mr J from LithuaniaOK
OK
Herr E from SwedenEnkla och effektiva bokningsrutiner. Kontaktuppgifter till lokal transportör via sms dagen före transport. Transportör på plats vid utlovade tidpunkter. Bra bilar och trafikmedvetna förare. Allt fungerade perfekt och tryggt. Rekommenderas. Vi kommer absolut att använda os tjänster på nytt när tillfälle ges.
Allt fungerade perfekt och helt I enlighet med våra önskemål.
Mr G from United KingdomDriver was waiting for us on arrival.While we were the last to be dropped off at our hotel we did see a few of Romes sights!
Fine,no problems whatsoever
Mr S from United KingdomEven with a severely delayed flight the driver was ready and waiting, extremely friendly and completely safe behind the wheel. Highly rated service that was perfect to and from the Airport.
Even with a severely delayed flight the driver was ready and waiting, extremely friendly and completely safe behind the wheel. Highly rated service that was perfect to and from the Airport.
Mr G from United KingdomBooking was easy and straightforward, and the price was very reasonable. The driver met us promptly and was helpful and considerate ( one of our party was handicapped ) and carried baggage into the hotel for us.
Booking was easy and straightforward, and the price was very reasonable. The driver met us promptly and was helpful and considerate ( one of our party was handicapped ) and carried baggage into the hotel for us.
Mw. K from NetherlandsVery easy and perfectly on time.
Very easy and perfectly on time.
Sr J from Spainservicio excelente
Como siempre el servicio ha cubierto las expectativas previstas, puntual y profesional
