Shuttledirect.com Cologne Bonn Airport (CGN) Reviews

Verified transfer reviews from real guests travelling from Cologne Bonn Airport (CGN). Independent reviews from verified customers. Read and compare verified customer opinions and ratings based on true Airport Transfer clients.

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3.6/5
  • 5
    33.333333333333%
    6
  • 4
    38.888888888889%
    7
  • 3
    5.5555555555556%
    1
  • 2
    0%
    0
  • 1
    22.222222222222%
    4
3.3/5
  • 5
    41.666666666667%
    5
  • 4
    8.3333333333333%
    1
  • 3
    16.666666666667%
    2
  • 2
    0%
    0
  • 1
    33.333333333333%
    4
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Fru S from Sweden
(08/04/2015)
Shuttle Direct booking service

Servicebedömning : Riktigt bra service från flygplatsen! Dock kom aldrig taxin för att hämta upp mig och min syster - vilket ledde till att vi fick fixa vår egen transport till flygplatsen. Fick ingen riktigt bra information och pengarna tillbaka har vi ännu inte fått.
Produkt : Riktigt bra service från flygplatsen! Tydlig skylt och trevlig chafför.

Transport company service

Servicebedömning : Riktigt bra service från flygplatsen! Dock kom aldrig taxin för att hämta upp mig och min syster - vilket ledde till att vi fick fixa vår egen transport till flygplatsen. Fick ingen riktigt bra information och pengarna tillbaka har vi ännu inte fått.
Produkt : Riktigt bra service från flygplatsen! Tydlig skylt och trevlig chafför.

Mr C from United Kingdom
(23/03/2015)
Shuttle Direct booking service

Very easy to use

Transport company service

Brilliant prompt service would use again

Ms Y from United Kingdom
(17/02/2015)
Shuttle Direct booking service

It was clear and good communication on the phone

Transport company service

Polite, kept me informed of traffic issues during carnival, good service.

Mr M from United Kingdom
(07/12/2019)
Shuttle Direct booking service

Easy to book. Driver waiting on our arrival at airport. Excellant vehilce. driver friendly.

Transport company service

Easy to deal with. Driver available on arrival at airport. Vehicle in excellant condition

Srta V from Spain
(01/12/2019)
Shuttle Direct booking service

Fácil y cómodo de contratar

Transport company service

Llegaron con mas de una hora de retraso. No era posible comunicarnos con ellos pq los teléfonos de contacto no “existían”. Finalmente un empleado muy amable del aeropuerto llamo desde su teléfono y consiguió decirnos q en 15min nos recogerían. A su llegada el chofer se disculpo diciendo q había habido un problema informático.
El vehículo muy bien y el chofer amable.

Sr. P from Spain
(20/10/2017)
Shuttle Direct booking service

Bien todo

Transport company service

Bien todo

Mr M from United Kingdom
(02/10/2017)
Shuttle Direct booking service

Very reliable, nice car but expensive!

Transport company service

Very reliable, nice car but expensive!

Mr C from United Kingdom
(22/08/2016)
Shuttle Direct booking service

Easy to book, good directions to print out.

Transport company service

Driver was there on time both incoming and outgoing, drove us to the apartment in good time, very efficient

Mr B from Germany
(01/03/2015)
Shuttle Direct booking service

It was just MyDriver referal, but more expensive.

Transport company service

It was just MyDriver referal, but more expensive.

Ms A from Netherlands
(26/01/2015)
Shuttle Direct booking service

Booking was easy.

Transport company service

Shuttle was late by 30minutes and didn't let me know.

Ms M from United Kingdom
(18/09/2017)
Shuttle Direct booking service

Terrible service! Taxi didn't even turn up at the airport and have been unable to get in touch with the company to make a complaint since.

Transport company service

Terrible service! Taxi didn't even turn up at the airport and have been unable to get in touch with the company to make a complaint since.

Ms B from United Kingdom
(12/12/2014)
Shuttle Direct booking service

Easy to book

Transport company service

The transfer didn't show up after complaining I only received half of a refund.

Ms g from United Kingdom
(05/12/2014)
Shuttle Direct booking service

Fairly straight forward.

Transport company service

The pick up never turned up and the emergency contact number did not work. The return transfer was also late picking us up.

Mr A from United Kingdom
(18/02/2014)
Shuttle Direct booking service

Driver was not waiting and when I called I was told they are a small private company and are not allowed to park and come in to the airport. I had to go outside and look for him

Transport company service

When I complained about him not being inside he just said not speak English. But when we arrived his English was very good would never use this company again