Shuttledirect.com Hamburg Reviews

Verified transfer reviews from real guests travelling from Hamburg. Independent reviews from verified customers. Read and compare verified customer opinions and ratings based on true Airport Transfer clients.

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4.1/5
  • 5
    50%
    9
  • 4
    33.333333333333%
    6
  • 3
    0%
    0
  • 2
    5.5555555555556%
    1
  • 1
    11.111111111111%
    2
3.7/5
  • 5
    41.666666666667%
    5
  • 4
    33.333333333333%
    4
  • 3
    0%
    0
  • 2
    0%
    0
  • 1
    25%
    3
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Ms K from United Kingdom
(16/06/2016)
Shuttle Direct booking service

Punctual and quick and friendly. Thank you!

Transport company service

Punctual and quick and friendly. Thank you!

Mr l from United Kingdom
(15/06/2016)
Shuttle Direct booking service

Very helpful

Transport company service

Very helpful

Ms P from United Kingdom
(05/01/2016)
Shuttle Direct booking service

Ok

Transport company service

Drivers very helpful and polite

Sig. M from Italy
(23/12/2015)
Shuttle Direct booking service

Mi ero ripromessa di scrivere una recensione perché trovo che il servizio erogato sia stato eccellente sia per la qualità del mezzo sia per la professionalità e la gentilezza dell'autista che abbiamo reputato davvero impeccabile!

Transport company service

Mi ero ripromessa di scrivere una recensione perché trovo che il servizio erogato sia stato eccellente sia per la qualità del mezzo sia per la professionalità e la gentilezza dell'autista che abbiamo reputato davvero impeccabile!

Mr T from United Kingdom
(14/12/2015)
Shuttle Direct booking service

The on-line booking was easy to use. It did specify a pick up time for the return journey based on the flight details, which was 07.34. It could have been one hour later and still given us enough time. Can it be amended on-line?

Transport company service

The cars provided were modern, comfortable and clean and the drivers friendly and efficient.

Mr M from Denmark
(18/10/2015)
Shuttle Direct booking service

Prof service

Transport company service

Perfekt service

Hr B from Switzerland
(17/05/2015)
Shuttle Direct booking service

Service-Bewertung : Pünktlichkeit sehr gut.
Produkt : Freundlicher Fahrer, sauberer Wagen

Transport company service

Service-Bewertung : Pünktlichkeit sehr gut.
Produkt : Freundlicher Fahrer, sauberer Wagen

Ms L from Australia
(03/05/2015)
Shuttle Direct booking service

Booking our airport transfer was very easy

Transport company service

Our driver was easy to locate and very nice would definitely book again thank you made our transfer to hotel after a long flight excellent

Mr r from United Kingdom
(10/03/2015)
Shuttle Direct booking service

Easy

Transport company service

Superb service

Hr P from Switzerland
(19/10/2014)
Shuttle Direct booking service

Service-Bewertung : alles tiptop!
Produkt : alles tiptop!

Transport company service

Service-Bewertung : alles tiptop!
Produkt : alles tiptop!

Mr D from United Kingdom
(30/10/2015)
Shuttle Direct booking service

Easy to use

Transport company service

Efficient transfer and helpful driver, danke gut

Herr M from Sweden
(12/12/2014)
Shuttle Direct booking service

Servicebedömning : Enkel och bra webservice.
Produkt : vi hade bokat transport för 9 personer, men blev bara 8. Därför blev det onödigt trångt i bussen som kunde ta max 8 passagerare. Det blev onödigt obekvämt och jobbigt för 2 av oss som satt i framsätet och trängdes med chauffören. Annars var det bra, rena bilar och trevliga chaufför.

Transport company service

Servicebedömning : Enkel och bra webservice.
Produkt : vi hade bokat transport för 9 personer, men blev bara 8. Därför blev det onödigt trångt i bussen som kunde ta max 8 passagerare. Det blev onödigt obekvämt och jobbigt för 2 av oss som satt i framsätet och trängdes med chauffören. Annars var det bra, rena bilar och trevliga chaufför.

Fr. S from Switzerland
(18/08/2013)
Shuttle Direct booking service

Service-Bewertung : Ich habe den Transfer für eine Drittperson gebucht; diese war mit ihrem Service durchaus zufrieden. Vielen Dank.
Produkt : Ich habe den Transfer für eine Drittperson gebucht; diese war mit ihrem Service durchaus zufrieden. Vielen Dank.

Transport company service

Service-Bewertung : Ich habe den Transfer für eine Drittperson gebucht; diese war mit ihrem Service durchaus zufrieden. Vielen Dank.
Produkt : Ich habe den Transfer für eine Drittperson gebucht; diese war mit ihrem Service durchaus zufrieden. Vielen Dank.

Hr T from Switzerland
(13/05/2013)
Shuttle Direct booking service

Die Abholzeit für die Rückreise war viel zu gut bemessen, wir waren deshalb viel zu früh am Flughafen.

Transport company service

Die Abholzeit für die Rückreise war viel zu gut bemessen, wir waren deshalb viel zu früh am Flughafen.

Mr D from Portugal
(15/10/2016)
Shuttle Direct booking service

It's a shame you were not in the correct terminal, when I gave you the flight details and you knew we had already landed and where. The wifi in the car is a good plus.

Transport company service

It's a shame you were not in the correct terminal, when I gave you the flight details and you knew we had already landed and where. The wifi in the car is a good plus.

Sr. g from Argentina
(11/01/2020)
Hamburg Airport (HAM) - Hamburg(Premium Economy)
Shuttle Direct booking service

No me pasaron a buscar. Estaba con mi familia. Eramos 5

Transport company service

No me pasaron a buscar. Estaba con mi familia. Eramos 5

Mr I from United Kingdom
(04/12/2015)
Shuttle Direct booking service

Website simple to use

Transport company service

Journey from the airport to hotel was delayed because the driver was at the wrong terminal. I had to phone twice to make contact with the driver.
The return journey was trouble free.

Ms H from Australia
(28/09/2014)
Shuttle Direct booking service

I found that some of my questions were not answered well on the FAQ section.
We were a group travelling with more than one piece of luggage each. The FAQ section said we should indicate this when we were making the booking so the car coudl accomodate us, however the booking form did not allow me to do this.

Transport company service

We had a terrible experience with with our transfers.
We were never picked up for our first transfer from the airport to the hotel. We waited an hour and had to get a taxi. I have sent a complaint about this.
For our second transfer I called the driver to confirm they would actually show up this time. They confirmed our booking. On the morning of our transfer the driver never showed and instead sent a taxi to our accommodation to take us to the airport.
I won't be using the service again.