Verified transfer reviews from real guests travelling from Ixia. Independent reviews from verified customers. Read and compare verified customer opinions and ratings based on true Airport Transfer clients.
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Mr L from HungaryHaving to have printed vouchers at the airport office seems not being compliant with paperless world and 21st century. On the way back from hotel to airport driver did not ask for printed voucher, he said electronic voucher is fine :-((
Having to have printed vouchers at the airport office seems not being compliant with paperless world and 21st century. On the way back from hotel to airport driver did not ask for printed voucher, he said electronic voucher is fine :-((
Mr P from United KingdomExcellent easy to book love the drop down menu for flight numbers
Excellent professional service
Ms d from United KingdomEasy to use website. Very clear and straightforward.
Excellent service.Easy to locate at the airport.Friendly helpful driver.would recommend.
Mw. M from BelgiumServicescore : wij zijn later aangekomen dan gepland en onze voucher werd omgewisseld en we mochten met een bus van thomas cook mee
we zijn op het afgesproken uur opgehaald aalles is heel vlot verlopen
Fru A from SwedenServicebedömning : Mycket bra hemsida
Produkt : Lite rörigt att hitta och förstå hur det gick till på flygplatsen vid ankomst.
Servicebedömning : Mycket bra hemsida
Produkt : Lite rörigt att hitta och förstå hur det gick till på flygplatsen vid ankomst.
Sig. F from ItalyValutazione servizio : Prenotazione facile e servizio ottimo al miglior costo. 10+
Prodotto : Tutto perfetto. Fuori ci aspettavano con il cartello e il ritorno confermato il transfer è arrivato puntuale all albergo, e in orari notturni sia andata ke ritorno. Ottimo
Valutazione servizio : Prenotazione facile e servizio ottimo al miglior costo. 10+
Prodotto : Tutto perfetto. Fuori ci aspettavano con il cartello e il ritorno confermato il transfer è arrivato puntuale all albergo, e in orari notturni sia andata ke ritorno. Ottimo
Sig. R from ItalyValutazione servizio : Ottimo
Prodotto : Ti lascia proprio davanti il tuo hotel
Valutazione servizio : Ottimo
Prodotto : Ti lascia proprio davanti il tuo hotel
Mr A from CanadaBooking was easy and trasparent
The only setback was the note on voucher saying somebody will be waiting upon arrival with a sign with my name - finally after some hiccup turned out there was a counter serving people like me; believe that should be reflected on voucher; on my return what happened to be very deep at night the taxi was sent to pick me up instead of shuttle bus with no extra charge for what I'm very thankful
Herr M from SwedenServicebedömning : bra
Produkt : Fungerade toppen vid hämtning vid flygplatsen på Rhodos. Lite oklart vilken typ av transport jag skulle förvänta vid avresa från hotell till flygplatsen.
Servicebedömning : bra
Produkt : Fungerade toppen vid hämtning vid flygplatsen på Rhodos. Lite oklart vilken typ av transport jag skulle förvänta vid avresa från hotell till flygplatsen.
Hr M from GermanyAa
Aa
Mr S from SpainThe drivers are really kind and helpful. The minivans or coach are very clean and comfortable.
My only concern is regarding the picking up time. I was advised to be picked up at 3:40 pm without no negotiation. For me it was really early (my flight was leaving at 6:30 pm). I was told by the member of the staff that I should be 2 hours and a half before. I stated that I have never heard that before and I did not need to be that early, she then told me that it was a requirement from the airport. When I realised that I was travelling within the country (scale at Athens with the connection 8 hours later), I contacted her again and I stated that being national flight I should have enough with one hour and a half, again she stated that it was the airport's rule. At the end I arrived at 3:40 pm. The checking did not open until one hour later.
My only concern was the usage of a coach for one single person. Please commit with the environment.
Mw. G from NetherlandsAlleen op de heenreis lang moeten wachten, een uur. maar dat had misschien niet met shuttledirect te maken. Ik maak als het kan altijd gebruik van shuttledirect en dat bevalt prima.
Prima en goed verzorgd.Wat echt op tijd.
Mr M from PolandVery good and profesional
Very good and profesional
Dhr. C from NetherlandsServicescore : Nvt
Nvt
Sig. E from ItalyA little confused when in the airport, but the staff has resolved the problem and the service was anyway good.
A little confused when in the airport, but the staff has resolved the problem and the service was anyway good.
Sig. a from Italypuntuali e precisi. consigliato
puntuali e precisi. consigliato
Dhr. C from NetherlandsNormally we are very pleased with shuttledirect.This time I booked exactly the same as every other year. Unfortunately we were not so pleased this time.
1. We were not met this time with a nameplate
2. We found our bus, but the driver couldn't bring us to our hotel. He gave us the number of another bus. After he said that, he immediately left.
3. We also found that bus. The driver wanted to take us to our hotel, so we took place in the bus. We had to wait for more than an hour before the driver left the airport and started to bring tourist to there hotels.
Normally we are very pleased with shuttledirect.This time I booked exactly the same as every other year. Unfortunately we were not so pleased this time.
1. We were not met this time with a nameplate
2. We found our bus, but the driver couldn't bring us to our hotel. He gave us the number of another bus. After he said that, he immediately left.
3. We also found that bus. The driver wanted to take us to our hotel, so we took place in the bus. We had to wait for more than an hour before the driver left the airport and started to bring tourist to there hotels.
Hr R from GermanyService-Bewertung : Transfer vom Flughafen zum Hotel hat nicht geklappt, da wir auch nach mehrfachen Nachfragen am Auskunftsschalter keinen Bus genannt bekamen, mit dem wir mitgenommen wurden! Darum fordere ich die Hälfte des Ticketpreises plus die Kosten für das Taxi( 28 Euro), welches wir dann nahmen, von Ihnen. Der Transfer vom Hotel zum Flughafen klappte durch die Hilfe der Dame an der Rezeption gut.
Produkt : Siehe oben!
Service-Bewertung : Transfer vom Flughafen zum Hotel hat nicht geklappt, da wir auch nach mehrfachen Nachfragen am Auskunftsschalter keinen Bus genannt bekamen, mit dem wir mitgenommen wurden! Darum fordere ich die Hälfte des Ticketpreises plus die Kosten für das Taxi( 28 Euro), welches wir dann nahmen, von Ihnen. Der Transfer vom Hotel zum Flughafen klappte durch die Hilfe der Dame an der Rezeption gut.
Produkt : Siehe oben!
Herr J from SwedenNo pick up
We need to go by taxi agenter 45 minutes
No pick up
We need to go by taxi agenter 45 minutes
Mr M from United KingdomNot enough detail provided on pick up points and meeting arrangements.
Our transfer didn't turn up so I had to get a taxi. Tried calling the contact number on the voucher several times but no answer. Not the kind of end to the holiday I wanted. Terrible, disgusting. Joke of a company. Wont be using again and I'll be sure to let me friends and family know to avoid.
