Verified transfer reviews from real guests travelling from Rome. Independent reviews from verified customers. Read and compare verified customer opinions and ratings based on true Airport Transfer clients.
Book now your transfer from/to Rome
Mr J from United StatesOur train arrived on time at Roma Termini and we immediately proceeded to the assigned pick-up point at Via Marsala. To our amazement, our driver was there waiting for us with a sign with my name on it. He immediately loaded all seven of our bags (some that were very heavy) and proceeded directly to our hotel, using MUCH skill to drive through the Rome traffic with ease. At our hotel drop off, he offloaded our luggage with ease as well, providing very professional service. All in all, we pre-reserved Direct Shuttle business vans for four persons and seven bags (extra bags charges) three times while traveling in Italy (from either the airport or train stations to our hotels) and experienced GREAT on time customer service. Additionally, I would highly recommend ordering the bigger van or a business van (with the extra bags charge) if you have four persons or more - many of the standard vehicles will not accommodate more than three passengers or more than four total bags.
Our train arrived on time at Roma Termini and we immediately proceeded to the assigned pick-up point at Via Marsala. To our amazement, our driver was there waiting for us with a sign with my name on it. He immediately loaded all seven of our bags (some that were very heavy) and proceeded directly to our hotel, using MUCH skill to drive through the Rome traffic with ease. At our hotel drop off, he offloaded our luggage with ease as well, providing very professional service. All in all, we pre-reserved Direct Shuttle business vans for four persons and seven bags (extra bags charges) three times while traveling in Italy (from either the airport or train stations to our hotels) and experienced GREAT on time customer service. Additionally, I would highly recommend ordering the bigger van or a business van (with the extra bags charge) if you have four persons or more - many of the standard vehicles will not accommodate more than three passengers or more than four total bags.
Mrs J from United KingdomPicked us up and dropped us off, door to door. Friendly drivers whom interpreted via his phone to understand our language. Helped with our luggage and didnt rush us. Would definatly travel with them again. Thankyou.
Picked us up and dropped us off, door to door. Friendly drivers whom interpreted via his phone to understand our language. Helped with our luggage and didnt rush us. Would definatly travel with them again. Thankyou.
Mme N from CanadaPremière expérience avec vous. Réservations faites sur votre site internet à partir du Québec pour Barcelone et Rome. Excellent service à la clientèle : Tania a été extraordinaire et a rapidement répondu aux demandes de changements d’horaires qui étaient hors de notre contrôle tant en Espagne et en Italie. Seul moyen pour se rejoindre à été par e-mail. Les chauffeurs ont été à l’heure et très courtois, bons conducteurs. Je recommanderai votre service sans hésitation.
Première expérience avec vous. Réservations faites sur votre site internet à partir du Québec pour Barcelone et Rome. Excellent service à la clientèle : Tania a été extraordinaire et a rapidement répondu aux demandes de changements d’horaires qui étaient hors de notre contrôle tant en Espagne et en Italie. Seul moyen pour se rejoindre à été par e-mail. Les chauffeurs ont été à l’heure et très courtois, bons conducteurs. Je recommanderai votre service sans hésitation.
Ms M from ItalyOttimo servizio
Ottimo servizio
Mrs M from IrelandTransfers was brilliant. Driver was very friendly and carried our bags
Transfers was brilliant. Driver was very friendly and carried our bags
Mr M from United KingdomPrompt efficient service
Prompt efficient service
Mr M from Irelandon time,friendly and polite driver. Spotless car
on time,friendly and polite driver. Spotless car
Srta S from SpainEl conductor estaba a la hora prevista y fue muy agradable. En todo momento se respetaron las normas de higiene.
La compra fue fácil y cómoda
Mr M from United StatesBecause of the Pandemic we were not allowed to take our trip thus we had to cancel your service. I rated 5 stars because how you. quickly refunded our funds without any hassle. You can be sure when this is all over I will use your shuttle service.
Because of the Pandemic we were not allowed to take our trip thus we had to cancel your service. I rated 5 stars because how you. quickly refunded our funds without any hassle. You can be sure when this is all over I will use your shuttle service.
Mr M from United StatesWe are sorry to say but with the Pandemic, Covid-19 we were not allowed to go on our long planned trip. I was impressed how you allowed us to cancel and returned our payment via our credit card. You can be sure when this is over we will use your service again Rev. Samuel Lyon
We are sorry to say but with the Pandemic, Covid-19 we were not allowed to go on our long planned trip. I was impressed how you allowed us to cancel and returned our payment via our credit card. You can be sure when this is over we will use your service again Rev. Samuel Lyon
Mr M from ItalyExcellent car and driver. Arrived on time. Highly recommeded.
Excellent car and driver. Arrived on time. Highly recommeded.
Mr M from CanadaThe driver, Paolo, met us at the airport at the appointed time. The vehicle was clean and in excellent condition. Everything was perfect. Would highly recommend and definitely use again.
The driver, Paolo, met us at the airport at the appointed time. The vehicle was clean and in excellent condition. Everything was perfect. Would highly recommend and definitely use again.
Sig. A from SpainMuy buen servicio! Super rapido
muy bien
Mrs M from United KingdomGreat Service, arrived on time and very professional. This is the first time I have used them and will definitely use them again.
Great Service, arrived on time and very professional. This is the first time I have used them and will definitely use them again.
Mr M from SwitzerlandThey take care of the client
They take care of the client
Ms M from United KingdomIt was on time for the pick up and we left on time.
It was on time for the pick up and we left on time.
Mr M from CanadaOur aircraft was late getting in, the driver was still there with a smile took our baggage to the car and again into the hotel. Great service which was really appreciated after about 20 hrs of travel
Our aircraft was late getting in, the driver was still there with a smile took our baggage to the car and again into the hotel. Great service which was really appreciated after about 20 hrs of travel
Mr M from AustraliaMy flight was early but right on time the guys was there with a sign with my name on it, then immdeaitely off to the waiting van & i arrive at my hotel ahead of time, very efficient service at a very reasonable price
My flight was early but right on time the guys was there with a sign with my name on it, then immdeaitely off to the waiting van & i arrive at my hotel ahead of time, very efficient service at a very reasonable price
Mr M from United KingdomAs promised, driver waiting for us both. Easily identifiable. Courteous, and pleasant driver. Pointed out a few interesting sites on the drive to our destination. Dropped off at the front door of our booked apartment.
As promised, driver waiting for us both. Easily identifiable. Courteous, and pleasant driver. Pointed out a few interesting sites on the drive to our destination. Dropped off at the front door of our booked apartment.
Mr M from FranceLe chauffeur était à l'heure et nous à prévenu de sa présence pas message. Aimable il a pris le baguage de mon épouse en charge. La voiture était spacieuse et propre. Une conduite parfaite.
Le chauffeur était à l'heure et nous à prévenu de sa présence pas message. Aimable il a pris le baguage de mon épouse en charge. La voiture était spacieuse et propre. Une conduite parfaite.
