Shuttledirect.com Rome Reviews

Verified transfer reviews from real guests travelling from Rome. Independent reviews from verified customers. Read and compare verified customer opinions and ratings based on true Airport Transfer clients.

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4.2/5
  • 5
    52.661239824671%
    841
  • 4
    29.868503443957%
    477
  • 3
    6.762680025047%
    108
  • 2
    2.3794614902943%
    38
  • 1
    8.3281152160301%
    133
4.1/5
  • 5
    52.118644067797%
    738
  • 4
    24.364406779661%
    345
  • 3
    11.087570621469%
    157
  • 2
    0.9180790960452%
    13
  • 1
    11.511299435028%
    163
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Mr A from Sweden
(14/07/2015)
Shuttle Direct booking service

No problem at all.

Transport company service

Perfect, but I think we got to the Airport to early and had to wait for our flight quite a long time.

Ms H from Singapore
(14/07/2015)
Shuttle Direct booking service

Easy to book my transport

Transport company service

Shuttle was early and got us to the airport on time

Ms J from United Kingdom
(14/07/2015)
Shuttle Direct booking service

Found it a little difficult to navigate through to advances search to actually book what I required. Think website could be a little more user friendly in that regard.

Transport company service

Driver arrived 5 mins early prior to departure and got us to the airport on time for check in. Vehicle that came, was exceptionally large in size for the 6 of us transferring with 6 bikes bags and boxes to the airport. Great service

Ms A from United States
(13/07/2015)
Shuttle Direct booking service

Great website

Transport company service

Maurizio was a great driver! He was there before we even got through customs and was eager to tell us about some of the sites and local restaurants along the way.

Ms L from United Kingdom
(12/07/2015)
Shuttle Direct booking service

Website very easy to use.

Transport company service

Drive arrived with our name on a sign. Transfer direct to hotel, could not complain for the price!

Sr P from United States
(09/07/2015)
Shuttle Direct booking service

Puntuación del servicio : Les doy 10,son excelentes en servicio
Producto : Les doy un 10 ,son excelentes en servicio

Transport company service

Puntuación del servicio : Les doy 10,son excelentes en servicio
Producto : Les doy un 10 ,son excelentes en servicio

Hr B from Germany
(09/07/2015)
Shuttle Direct booking service

Service-Bewertung : Von Bearbeitung meiner Anfrage über Angebot bis zum Shuttleservice selbst war alles prima!
Produkt : Was tatsächlich richtig auffällt, ist das tadellose Aussehen (Anzug + Krawatte - wow) der Fahrer. und gefahren sind diese auch ordentlich!

Transport company service

Service-Bewertung : Von Bearbeitung meiner Anfrage über Angebot bis zum Shuttleservice selbst war alles prima!
Produkt : Was tatsächlich richtig auffällt, ist das tadellose Aussehen (Anzug + Krawatte - wow) der Fahrer. und gefahren sind diese auch ordentlich!

Mr T from Germany
(08/07/2015)
Shuttle Direct booking service

easy to use

Transport company service

punctual arrival, excellent car and driver

Ms C from United Kingdom
(08/07/2015)
Shuttle Direct booking service

The booking experience was very easy and straight forward.

Transport company service

The transfer was excellent. Driver was waiting as we came off plane and took the time to explain many facts about Rome. The return journey was equally as pleasant. The cars were spotless. Highly recommend this company.

Sig. C from Italy
(04/07/2015)
Shuttle Direct booking service

Valutazione servizio : Servizio semplice da usare. Il call-center è disponibile (vi sono anche operatrici che parlano italiano, ottimo!). La prenotazione sul sito molto facile. Al termine della procedura viene anche fornito il contatto telefonico della società che si occuperà del recupero passeggero.
Prodotto : Davvero ottimo.
Sono stato contattato dal vettore la sera prima della partenza per fornirmi l'orario preciso di incontro.
La mattina sono stato preso in perfetto orario e accompagnato al punto di arrivo (aeroporto Fiumicino) nei tempi previsti.
Ottimo servizio, da consigliare.

Transport company service

Valutazione servizio : Servizio semplice da usare. Il call-center è disponibile (vi sono anche operatrici che parlano italiano, ottimo!). La prenotazione sul sito molto facile. Al termine della procedura viene anche fornito il contatto telefonico della società che si occuperà del recupero passeggero.
Prodotto : Davvero ottimo.
Sono stato contattato dal vettore la sera prima della partenza per fornirmi l'orario preciso di incontro.
La mattina sono stato preso in perfetto orario e accompagnato al punto di arrivo (aeroporto Fiumicino) nei tempi previsti.
Ottimo servizio, da consigliare.

Mr S from Australia
(04/07/2015)
Shuttle Direct booking service

Very easy to negotiate.

Transport company service

The driver was friendly and helpful. The route he took in to the centre of Roma was really interesting. Plenty to see. I will definitely use your service again.

Mr J from Japan
(04/07/2015)
Shuttle Direct booking service

Was punchual and great.

Transport company service

The service was great. On time at the hotel at 3 am for my 6 am flight. Only thing was the pick up location should be at exit area since it was stated for pickup with name display. 3 Jul 2015.

Sr V from Spain
(02/07/2015)
Shuttle Direct booking service

Puntuación del servicio : Estupenda experiencia
Producto : Excelente el tranfer vino 15 minutos antes.

Transport company service

Puntuación del servicio : Estupenda experiencia
Producto : Excelente el tranfer vino 15 minutos antes.

Ms D from United Kingdom
(01/07/2015)
Shuttle Direct booking service

Easy to use website

Transport company service

Excellent service..will use again

Ms J from United Kingdom
(01/07/2015)
Shuttle Direct booking service

Exactly as promised

Transport company service

Excellent Service, drivers we're spot-on time, smartly presented and very friendly.

Mr J from South Africa
(30/06/2015)
Shuttle Direct booking service

Very easy to book.

Transport company service

Easy to book, picked up on time and dropped in front of hotel. What more can we ask for?

Ms O from United Kingdom
(30/06/2015)
Shuttle Direct booking service

It was easy to book.

Transport company service

Excellent service, polite driver. When the airline changed our flight from one airport to another with less than 24 hours notice, the local transfer office was more than accommodating and arranged another shuttle just for us. Thank you!

Ms S from Spain
(29/06/2015)
Shuttle Direct booking service

The website is good. But the only problem is they don't provide with any receipt of payment or invoice which can be used for reimbursement.

Transport company service

The service is excellent, on time. The driver was very helpful and professional.

Mr S from United Kingdom
(29/06/2015)
Shuttle Direct booking service

Very easy to use and impressed with the contact to advise driver etc.

Transport company service

Driver was on time at both collection from Airport and return from Hotel, the transfer vehicle was excellent, both drivers were very polite, I could not fault the experience.

Mr Y from Belgium
(27/06/2015)
Shuttle Direct booking service

The booking was very easy

Transport company service

The driver waited for me even I arrived too late due to the delay of my flight. And they printed our name as well, so we can easily read our name when we came out from the arrival gate. I will definately use this service again when I visit another city and will recommend my friends to use your service.