Shuttledirect.com Reseñas Aeropuerto de Basilea-Mulhouse-Friburgo (BSL)

Reseñas sobre el traslado verificadas y escritas por huéspedes auténticos que han viajado a Aeropuerto de Basilea-Mulhouse-Friburgo (BSL). Reseñas independientes de clientes verificados. Lea y compare las opiniones y valoraciones de clientes verificados basadas en su experiencia real de traslado desde el aeropuerto.

Reserve ahora su traslado desde/hasta Aeropuerto de Basilea-Mulhouse-Friburgo (BSL)
4.4/5
  • 5
    70%
    7
  • 4
    20%
    2
  • 3
    0%
    0
  • 2
    0%
    0
  • 1
    10%
    1
4.3/5
  • 5
    75%
    6
  • 4
    0%
    0
  • 3
    12.5%
    1
  • 2
    0%
    0
  • 1
    12.5%
    1
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Sr. M from Spain
(07/12/2023)
Servicio de reserva de Shuttle Direct

Coche top, conductor simpático y precio competitivo

Servicio de empresa de transporte

Coche top, conductor simpático y precio competitivo

Mr M from United Kingdom
(24/09/2018)
Servicio de reserva de Shuttle Direct

Excellent. Arrived on time for pick up. Used fastest route. Delivered safe to airport well within check in time. Driver courteous and helpful. Once again full marks to Shuttle Direct

Servicio de empresa de transporte

Excellent. Arrived on time for pick up. Used fastest route. Delivered safe to airport well within check in time. Driver courteous and helpful. Once again full marks to Shuttle Direct

Mr M from United Kingdom
(21/09/2018)
Servicio de reserva de Shuttle Direct

Prompt efficient service. Courteous driver. Helped load and unload heavy cases. Would recommend them for airport transfers. Will definitely use them again

Servicio de empresa de transporte

Prompt efficient service. Courteous driver. Helped load and unload heavy cases. Would recommend them for airport transfers. Will definitely use them again

Mrs M from Australia
(05/05/2018)
Servicio de reserva de Shuttle Direct

The driver was at designated pick-up spot,and was very nice and efficient.

Servicio de empresa de transporte

The driver was at designated pick-up spot,and was very nice and efficient.

Sr. D from Spain
(25/04/2018)
Servicio de reserva de Shuttle Direct

lo han hecho muy bien y esperaron a que llegaramos con una hora de retraso

Servicio de empresa de transporte

lo han hecho muy bien y esperaron a que llegaramos con una hora de retraso

Mr M from United Kingdom
(30/07/2017)
Servicio de reserva de Shuttle Direct

if this was economy transfer, I would have this every time . was picked up in a c class Mercedes, never expected that.

Servicio de empresa de transporte

if this was economy transfer, I would have this every time . was picked up in a c class Mercedes, never expected that.

Ms B from United Kingdom
(02/12/2016)
Servicio de reserva de Shuttle Direct

Very good service.Received a text message when we landed saying who the driver was and where he was waiting. Flight landed early and the driver was ready waiting for us. Would recommend.

Servicio de empresa de transporte

Very good service.Received a text message when we landed saying who the driver was and where he was waiting. Flight landed early and the driver was ready waiting for us. Would recommend.

Mr O from United States
(26/06/2015)
Servicio de reserva de Shuttle Direct

Easy to use

Servicio de empresa de transporte

Great service!

Mr S from Iran, Islamic Republic of
(24/07/2014)
Servicio de reserva de Shuttle Direct

Excellent

Servicio de empresa de transporte

Excellent

Sra M from Spain
(31/08/2013)
Servicio de reserva de Shuttle Direct

Puntuación del servicio : siempre correctos y puntuales
Producto : nos sería de gran utilidad que la persona encargada de recogernos estuviese bien informada de que los pagos se ha hecho en el momento de efectuar la reserva. En dos ocasiones (moscú y basel) la persona que nos ha recogido no sabía que el traslado había sido pagado on line. Un saludo

Servicio de empresa de transporte

Puntuación del servicio : siempre correctos y puntuales
Producto : nos sería de gran utilidad que la persona encargada de recogernos estuviese bien informada de que los pagos se ha hecho en el momento de efectuar la reserva. En dos ocasiones (moscú y basel) la persona que nos ha recogido no sabía que el traslado había sido pagado on line. Un saludo

Mr W from France
(23/07/2013)
Servicio de reserva de Shuttle Direct

Very professional, and flexible to adjust. We needed to add 2 more passengers. Later, we received an alert notice indicating that a strike may delay the checking process at the airport so I needed to call again to modify the pickup time. Every time they were very helpful and found a solution for us. Excellent service.

Servicio de empresa de transporte

Very professional, on time and very helpful for a group of 8 people.

Mme/M S from New Caledonia
(13/08/2016)
Servicio de reserva de Shuttle Direct

Bon service

Servicio de empresa de transporte

Bon service

Mr J from United States
(07/04/2014)
Servicio de reserva de Shuttle Direct

easu

Servicio de empresa de transporte

Patrick Hymel did not use the service the driver was 20 minute late and on the wrong exit Since the driver was to take Dr Hymel to a Swiss hotel, he was standing at the Swiss exit. the driver was on the French side.

I was the second pick up today. I stood at the Swiss side and waited fro 30 minutes. there were other drivers with sign. Finally your driver came into the lobby and said he was waiting outside. He was friendly but I don't think he was outside waiting for me. If he really was outside, he was in error as my directions said the driver would be waiting with a sign (there were many other drivers from other companies.)

Mr A from United Kingdom
(16/12/2015)
Servicio de reserva de Shuttle Direct

The website and the information required were easily accessible. The booking process was without problems and the confirmation and instructions received by email were good.

Servicio de empresa de transporte

The arrival of the flight from Manchester to Basel on December 11 was on time. Contrary to the information and instructions provided, there was no driver waiting on the Swiss side of the arrivals hall with the name of the passenger. After waiting for approximately 15 minutes and a phone call, the passenger was assured that the driver would arrive within 10 - 15 minutes. Following a further wait of 30 minutes and another telephone call, the driver finally arrived, waiting for the passenger outside the arrivals hall. This delay of one hour caused considerable inconvenience.
The return journey on 13 December was equally inefficient. According to the information received, the passenger was due to be picked up from Loerrach to Basel Airport at 18.00 h for a flight leaving after 21.30 h. The passenger telephoned to delay the pick up by 45 minutes, but the driver had allegedly not checked the messages on his mobile and turned up at the original time. Again causing serious problems for the passenger.
As a frequent flyer, often having to rely on airport transport, the passenger confirmed that this was the worst service he ever experienced and it was totally unacceptable.
On expressing his dissatisfaction to the contact at Shuttle Direct , it was confirmed that the person who made the arrangements was entitled to a 50% discount and it is hoped that the company will honour this agreement.
Could the company please advise how it intends to make this payment.