Shuttledirect.com Apollonium Club La Costa Spa and Beach Resort Reviews

Verified transfer reviews from real guests travelling from Apollonium Club La Costa Spa and Beach Resort. Independent reviews from verified customers. Read and compare verified customer opinions and ratings based on true Airport Transfer clients.

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Ms F from United Kingdom
(06/09/2015)
Shuttle Direct booking service

it was ok

Transport company service

I had no problem at the pick up point and I enjoyed my ride

Mr A from United Kingdom
(30/06/2015)
Shuttle Direct booking service

easy to book.

Transport company service

very good no issues.

Mr A from United Kingdom
(30/06/2015)
Shuttle Direct booking service

Very good to book shuttle through website.

Transport company service

Very good to book shuttle through website.

Ms G from United Kingdom
(31/10/2014)
Shuttle Direct booking service

very easy to use and print off tickets

Transport company service

Driver was polite and courteous, was a bit hesitant about going across the mountains as had been warned that Turkish drivers can drive a bit erratic, but needn't have worried, our driver was very considerate, and we thouroughly enjoyed our scenic drive. Top Class. Thankyou Shuttle direct

Mr R from United Kingdom
(12/10/2014)
Shuttle Direct booking service

Very easy to use

Transport company service

Excellent, there waiting on time and very friendly and safe service

Mr A from United Kingdom
(12/10/2014)
Shuttle Direct booking service

Easy website to use. Hassle free booking.

Transport company service

On the way there our flight was severely delayed but shuttle direct were still there waiting for us much to our relief. On the way back we had a lovely driver who was very punctual and polite and pointed out places of interest. All in all a brilliant service and will definitely use again

Ms Z from United Kingdom
(13/07/2016)
Shuttle Direct booking service

The price and the service was good. Would help if the driver shows the names on placard to save the hassle of going round the airport looking for the right shuttle.

Transport company service

The service was on time and comfortable. would recommend to others.

Ms K from United Kingdom
(15/05/2016)
Shuttle Direct booking service

Pickup smooth no problems.

Transport company service

Pickup smooth no problems.

Mr A from United Kingdom
(26/07/2015)
Shuttle Direct booking service

When filling in the website details of the flight details, these were not transferred to the booking info sent to the provider. I therefore had to have a follow up email interchange to provide this info again.

Transport company service

Transfer was good. Confirming the return time of the transfer was difficult and not supplied on the original voucher. When I contacted the local representative 2 days before the return date I was provided no info and told call back the on only the day before the scheduled date!

Also I was difficult to identify the actual local transfer coach, as they did not show a Shuttle Direct sign, so we could easily identify them.

Ms L from United Kingdom
(24/10/2016)
Shuttle Direct booking service

It was okay. I think it was a little early picking me up on the way back and the driver was impatient despite being even earlier than the given time.

Transport company service

Because it was just that - average.

Ms E from United Kingdom
(30/08/2015)
Shuttle Direct booking service

Very easy to use!

Transport company service

We had to ask another company to ring shuttle direct for us as no mini bus waiting when we arrived, we then had to wait for them to come and pick us up. But mini bus back to Izmir couldn't fault it, arrived on time.

Mr J from United Kingdom
(29/10/2014)
Shuttle Direct booking service

Quite easy. Nevertheless, the fact that you cannot reschedule after missing your flight really makes your service a little less customer friendly (Not empartetic)

Transport company service

The driver does not know the location of our resort centre neither the route to take. He relied solely on asking strangers along the way coupled with some element of guess work. This made us (two families of nine people) highly apprehensive which is not the kind of feeling you want when coming to Turkey for the very first time. Note that we had to travel from Bordon airport at night time (10:40 pm - 12:05 am).

Ms K from United Kingdom
(02/09/2014)
Shuttle Direct booking service

website was easy to navigate

Transport company service

WE were told to go to the exit to find the driver with our name but we couldn't find him anywhere. After telephoning we were told to go to desk 25 (why they couldn't have put that on the email, I don't know!) then there was no-one at desk 25 and the driver arrived saying he was waiting for us at the exit - he most definitely not at the exit where we came out.

Ms P from United Kingdom
(30/06/2014)
Shuttle Direct booking service

Helpful and efficient when I had to change the flight times at least twice ,vouchers emailed each time for me to print off.

Transport company service

The pick up from Bodrum,the driver did not wait or have anybody waiting in the terminal to point out where the shuttle buses were,we eventually found it.
The return journey from the CLC Apollonium to Bodrum,I called on the Saturday 28th to be told that our pick up from reception would be at 11am on the 29th.We were at reception from 10am,11am no driver waited to 11.10am called to find out where he was told that it would be 10 mins,this came and went called again and was told it would be another 10 mins,the bus turned up 1 hour late,not happy with the return service.This was a shame as it spoilt the end of our holiday,

Mr M from United Kingdom
(07/08/2015)
Shuttle Direct booking service

The web site was easy to use, but I am not so confident that bookings are passed on correctly to the third party (the actual taxi company or bus company).

Transport company service

We were expecting a driver with our name on a board to be waiting for us at the arrivals as promised in the confirmation.
Our flight was on time, but despite this there was nobody there for us. We checked everywhere, asked around the taxi ranks etc. but "turgutreis tours" were nowhere to be found. After waiting in the heat for around 45 minutes we managed to get somebody to phone them and they then directed us to a man with a mobile phone in a bus stop . They promised us that the car was on the way, but it was a further 1 hour before an unprepared driver turned up for us. This was a totally unacceptable start to a Holiday that we had pre-booked some time before and paid for in full. It is the last thing we wanted, having to wait outside the arrivals terminal at an airport in the heat and humidity after a long journey with children. Very poor, even though the return journey was no problem I am very unhappy.

Mr M from United Kingdom
(14/07/2015)
Shuttle Direct booking service

Very little information is given regarding the shuttle company being booked on, the type of services offered, and what to expect when on the ground. It's all a bit hit and miss. The website also offers very little customisation.

Transport company service

This was one the worst experiences I have ever had.

On the outward journey our flight was delayed by around an hour, the shuttle company was no where to be found. After eventually making contact, they made us wait over 2 hours for another 2 groups to arrive. So we arrived at our destination almost 4 hours later than planned.

On the return journey, they picked us up dreadfully early (3am) citing other pickups as the reason. On the day it was just us in the van, so I can't fathom why it had to be so early. The driver couldn't speak English, insisted on playing horribly loud Turkish rock music (at 3am!), and was also smoking inside the van which had no windows for the passengers, only aircon. And just few miles out of the airport he stopped the van so he could rest his legs and have another cigarette. Really considerate guy!

Mr R from United Kingdom
(13/05/2014)
Shuttle Direct booking service

The website is ok its the service that is disgusting

Transport company service

There was no one to meet us at the Airport when we arrived. We had to wait 2 hours before getting transfered and then when I rang to find out our pick up time I kept being told to call back in an hour. Eventually we were told we would be picked up at 6pm but when no one had arrived at 6.20 we rang the company again and they said they had told us 6 - 6.30 but they had also spoken to the Receptionist and told her 6pm also.
I would never use the company again as they are totally unreliable.