Critiques Shuttledirect.com Wuppertal

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Ms C from United States
(15/02/2014)
Service de réservation Shuttle Direct

Very user friendly.

Service de compagnie de transport

what service??? I received and email saying that they did not think I was on a Delta flight. That it was air france or klm. I have taken this flight many times and it is Delta coming in at a Delta gate. No driver showed up. I waited 40 min and called a cab. Then I get an email from shuttle direct on 2-8-14 saying that I did not show up for by pick up of return appointments. I was not due to return until on 2-14-14.
Will never used again and will not recommended to anyone. I will also dispute any charges.