Critiques Shuttledirect.com Tróia

Critiques de transferts vérifiées de vrais clients voyageant depuis Tróia. Critiques indépendantes de clients vérifiés. Lisez et comparez les opinions de vrais clients et les notes basées sur de vrais clients de transfert d'aéroport.

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M. A from Algeria
(23/08/2016)
Service de réservation Shuttle Direct

parfait

Service de compagnie de transport

Qualité de service parfaite

Ms G from United Kingdom
(07/08/2016)
Service de réservation Shuttle Direct

Very customer care focused. Excellent comfortable vehicles. Would definitely recommend.

Service de compagnie de transport

Very customer care focused. Excellent comfortable vehicles. Would definitely recommend.

Mr P from United Kingdom
(23/08/2015)
Service de réservation Shuttle Direct

Easy to use

Service de compagnie de transport

Very good, great drivers and very friendly

Ms S from United Kingdom
(02/08/2015)
Service de réservation Shuttle Direct

took us 3/4 times to fill in information,before it would be excepted.
had to phone help line .

Service de compagnie de transport

excellent service.however driver decided to take the Ferry crossing which was an 1 hour wait due to the amount of cars waiting.would have been quicker to drive to resort.
driver very polite and drove very well.excellent.

return journey ;excellent ..driver very good .quick pick up. Thank you ...

Fr. S from Germany
(17/08/2015)
Service de réservation Shuttle Direct

Service-Bewertung : Telefonisch erreichbar, Gutschrift online
Produkt : Von Lissabon nach Troja sehr gut! Von Troja nach Lissabon schlecht!
Fahrer wartete anscheinend am falschen Hotel, obwohl am Tag zuvor meine portugiesischen Freunde telefonisch nochmal alles gesagt hatten!! Kam 15 Minuten zuspät, musste meine Freundin um 3 Uhr wecken, damit sie dort anruft!!!

Service de compagnie de transport

Service-Bewertung : Telefonisch erreichbar, Gutschrift online
Produkt : Von Lissabon nach Troja sehr gut! Von Troja nach Lissabon schlecht!
Fahrer wartete anscheinend am falschen Hotel, obwohl am Tag zuvor meine portugiesischen Freunde telefonisch nochmal alles gesagt hatten!! Kam 15 Minuten zuspät, musste meine Freundin um 3 Uhr wecken, damit sie dort anruft!!!

Ms A from Norway
(27/07/2015)
Service de réservation Shuttle Direct

The website was easy to use, we had no problems making our booking.

Service de compagnie de transport

Our driver on the way from the airport to the resort was knowledgeable and told us a lot about the area. He also gave us extra service by buying us bottles of water while we waited for the ferry. He was on time, polite and friendly.

Our experience on the way back was a completely different one, and for this reason the entire transfer is rated as poor. It was not our driver's fault, he apologized profusely, but because the ferry was delayed he arrived a half hour late, and because the amount of ferries that day was limited we had to drive around the peninsula which took a lot more time. Luckily Shuttle Direct had made us calculate with any delays, which we were in retrospect grateful for. What we did not like, however, was that we did not receive a call informing us that he would be late (we assumed he would either call us or the hotel), so we were left thinking he did not arrive at all, and when we tried to dial the emergency number we had to call twice before anyone picked up. Most importantly the driver had not received information that we needed a baby seat for our 13 month old son (which we of course gave information about when we made the booking). So our son had to sit on my lap driving 120 kilometres per hour on the motorway. This felt very unsafe. Please provide better information for your drivers in the future, so they have all the necessary equipment in the car and also can call upon any delays.