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Mr A from United KingdomThe site was very easy to use
We were told that after collecting our luggage we would be met by a driver holding up a sign with our name. After arriving late naturally in the dark we of course were relieved that we would have a hassle free transfer to our hotel. Everybody else off our flight found their transport & off they went but us we were still standing outside the airport looking for ours. My husband rang the office & got an answer phone in Greek, left a message & we waited. Cut a long story short the transport never arrived. 2 days before we were leaving to come home we missed a call but received a text message to say that the taxi we booked to go back to the airport had been cancelled & would be refunded, we had to arrange alternative transport. The refund arrived very quickly but had to point out we also needed a refund for the one that left us stranded. Really disappointed as wanted hassle free transfers. Going away in August so glad we didn't book that at the same time. Hate moaning but you asked
