Shuttledirect.com Msida Reviews

Verified transfer reviews from real guests travelling from Msida. Independent reviews from verified customers. Read and compare verified customer opinions and ratings based on true Airport Transfer clients.

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Sig. G from Italy
(01/05/2018)
Shuttle Direct booking service

Everything perfect

Transport company service

Fast and clear in all the steps

Ms L from North Macedonia
(12/04/2018)
Port lotniczy Malta (MLA) - Msida(Shuttle Service)
Shuttle Direct booking service

They were very profesional and polite...it was a nice experience!!Would use Shuttle Direct definetely again!!

Transport company service

Very satisfied with Shuttle Direct!!!

Sig. c from Malta
(30/12/2017)
Port lotniczy Malta (MLA) - Msida(Shuttle Service)
Shuttle Direct booking service

E' buono, ma si dovrbbe iricevere un'email con l'orario stabilito per il tragitto da casa verso aereoporto, per colpa di questo, persi l'aereo. ed al telefono non rispondevano.

Transport company service

E' buono, ma si dovrbbe iricevere un'email con l'orario stabilito per il tragitto da casa verso aereoporto, per colpa di questo, persi l'aereo. ed al telefono non rispondevano.

Mr F from Spain
(24/10/2017)
Port lotniczy Malta (MLA) - Msida(Shuttle Service)
Shuttle Direct booking service

Amazing service. I used them 4 times while in Malta. One time better than the other. On time, cordial, respectful. Thanks again

Transport company service

Amazing from tol to bottom. Highly recommended. Thanks

Sig.r A from Italy
(29/09/2015)
Shuttle Direct booking service

Veramente un gran servizio!

Transport company service

Ottimo

Ms E from United Kingdom
(05/06/2013)
Port lotniczy Malta (MLA) - Msida(Shuttle Service)
Shuttle Direct booking service

easy to use, no problem at all

Transport company service

I was impressed that even though I was the only passenger booking my place on a shuttle bus, it was cancelled but I was offered a private transfer for the same price. I will definitely recommend your site.

Mr A from Malta
(30/11/2017)
Port lotniczy Malta (MLA) - Msida(Shuttle Service)
Shuttle Direct booking service

You need to tell the hour of arrival after booking is made not the client needs to ask

Transport company service

With a condirmation it would be nice to get the number of a driver and time of arrival.cause I was worry he will not come even though everything was ok and he arrived on time

Sr J from Argentina
(20/06/2016)
Shuttle Direct booking service

NO VOLVERÉ A RESERVAR CON ESTA EMPRESA

Transport company service

EL CONDUCTOR FUE MUY BUENO Y CON MUCHA PROFESIONALIDAD !!!
EL PROBLEMA FUE EN EL AEROPUERTO CON EL OPERADOR (PREVIO A TOMAR EL SHUTTLE) QUE FUE DESCORTÉS, MAL EDUCADO Y GROSERO. NO VOLVERÉ A CONTRATAR A ESTE OPERADOR.

Mr A from Romania
(24/11/2014)
Port lotniczy Malta (MLA) - Msida(Shuttle Service)
Shuttle Direct booking service

Not much stress ...
Very nice page ,only essential info was token
No extra things ;)

Transport company service

We had to wait a bit for other peopel before leaving the aeroport ... But every thing was good
The car was clean
Driver bit nervos but ok

To resum ITS a Good shuttle service
And a good quality if u look to the price as well

Ms M from United Kingdom
(22/09/2014)
Port lotniczy Malta (MLA) - Msida(Shuttle Service)
Shuttle Direct booking service

Easy to use.

Transport company service

The service was good. Someone was already there waiting for me when I arrived at the airport and the driver dropped me right at the entrance of my accommodation. Brilliant service however, he could have been more proactive with displaying my name when I arrived at the airport to make it easier to spot him. I had to go to him to check if he had my name on his list but overall, the service was good and good value for money too. The driver was very friendly and helpful. He even assisted me with getting a local sim card! Now, that's service with a smile!

Ms R from Greece
(03/10/2019)
Port lotniczy Malta (MLA) - Msida(Shuttle Service)
Shuttle Direct booking service

There was no one waiting for me at the arrivals and I had to call them to find the driver. They told me to meet them somewhere which I didn't know where it was and they didn't explain to me. Instead they told me to ask someone at the airport and hung up. I finally managed to find them by myself, they told me I had made a wrong booking without specifying why. They acquiesced in giving me a lift like I was an afterthought and not a paying customer. Also, the driver missed my stop, had to tell him twice to go back, and he gave me a ridiculous excuse that there was no road going there from the direction we were going, which was not true. Finally, he stopped at the wrong side of the road so I had to cross an underpass in the middle of the night. I had to ask him if I should get my suitcase myself, to which he literally rolled his eyes. Jaded, as if this wasn't part of his job, he came and opened the back door for me to get my suitcase. The total experience was completely unprofessional. I wouldn't recommend this service to anyone. Here I need to note that the company may be under another name but they operate as maltatransfer. Not sure if this is completely legal anyway.

Transport company service

The fee in itself wasn't a lot but for the quality of service they provide it was unjustifiable.

Sig. G from Italy
(12/05/2018)
Shuttle Direct booking service

50 minutes of delay, rude customer service.

Transport company service

Driver left the passenger in wrong address without check

Ms T from Germany
(20/04/2018)
Port lotniczy Malta (MLA) - Msida(Shuttle Service)
Shuttle Direct booking service

Called with problems about their service and didn't get help. They don't care at all!

Transport company service

Charged me twice, didn't refund the money. Didn't care at all!

Ms J from Germany
(29/03/2018)
Port lotniczy Malta (MLA) - Msida(Shuttle Service)
Shuttle Direct booking service

Hatten extra ein Shuttle für früh morgens zum Airport gebucht. Leider wurden wir nicht am gebuchten Ort zur verabredeten Zeit abgeholt und auch nicht informiert, angerufen o.ä. Nach 30 Minuten Warten wurde auf eigene Nachfrage am Telefon gesagt, wir wären nicht da gewesen, was nicht der Wahrheit entspricht! Da ist eine Frechheit!!!!! Den Kunden einfach stehen zu lassen, der auf einen Flieger angewiesen ist! Es wurde kein Ersatzschuttle gesendet und auch kein Geld zurückerstattet. Ganz schlechter Kundenservice! Nie wieder! Unverschämt!

Transport company service

Shuttle kam nicht! Frechheit!

Sig. m from Italy
(04/05/2016)
Shuttle Direct booking service

appuntamento alle 3,50 am del 3 maggio martedì ieri. Attesa fino alle 4,20. Telefonata al cellulare indicato nella prenotazione. La risposta raggelante: non siete in elenco! Nessuno verrà a prendervi!!!
Corsa furiosa per recuperare un taxi e così non perdere il volo. Costo del trasporto 20 euro.

Transport company service

appuntamento alle 3,50 am del 3 maggio martedì ieri. Attesa fino alle 4,20. Telefonata al cellulare indicato nella prenotazione. La risposta raggelante: non siete in elenco! Nessuno verrà a prendervi!!!
Corsa furiosa per recuperare un taxi e così non perdere il volo. Costo del trasporto 20 euro.
Vergogna!!