So on our way to the airport we find out that the company we booked our hotel through went out of business and cancelled our reservation at that point. We had no correspondence from either them or the hotel. Anyway we managed to get it sorted 5 mins before we took of with a different hotel but in the same resort of costa teguise in Lanzarote. When we arrived the shuttle direct rep was waiting for us as per the instructions when we told her the problem and how we had resolved it but obviously we were going to a different hotel she told us that it wasn’t a problem to them she made a quick call and sorted it for us. What an absolute star. Thank you for making one less problem for us on a day that felt full of them. Highly recommend shuttle direct great service for a reasonable price.
Excellent service. Thanks