Critiques Shuttledirect.com Aéroport d'Ixtapa-Zihuatanejo (ZIH)

Critiques de transferts vérifiées de vrais clients voyageant depuis Aéroport d'Ixtapa-Zihuatanejo (ZIH). Critiques indépendantes de clients vérifiés. Lisez et comparez les opinions de vrais clients et les notes basées sur de vrais clients de transfert d'aéroport.

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Mr C from United States
(24/01/2021)
Service de réservation Shuttle Direct

On time pickup at airport as scheduled. Recommend this transportation company to and from airport.

Service de compagnie de transport

Good service. Recommend using this Company.

Mrs L from Canada
(24/03/2020)
Service de réservation Shuttle Direct

they were great, on time and careful drivers.

Service de compagnie de transport

would definitely use again!

Mrs R from United States
(12/03/2020)
Service de réservation Shuttle Direct

I purchased my shuttle service prior to my trip. I was a little nervous because I’ve never been to Zijuatanejo before. The entire experience was seamless!!! Purchasing the transport online is straightforward & simple. They picked us up & dropped us off without any issues. They did not have a sign with our name in it though, as promised on our voucher. They picked us up from our hotel & took us back to the airport without any issues. Drivers are professional, friendly & great drivers. The vans are clean, comfortable & great working air conditioning. Only suggestion is to verify rides via email instead of trying to call to confirm. For foreigners it’s not always easy to call.

Service de compagnie de transport

Purchasing transfers is easy, straightforward!

Mr D from Canada
(01/03/2020)
Service de réservation Shuttle Direct

on time clean professional service!

Service de compagnie de transport

on time clean professional service!

Mrs B from Canada
(02/11/2019)
Service de réservation Shuttle Direct

The person who picked us up at the airport was there early & very nice. The driver was lovely!

Service de compagnie de transport

Very good service. Recommend them

Mrs S from United States
(20/08/2019)
Service de réservation Shuttle Direct

They were there on time and got us to our hotel without a problem!

Service de compagnie de transport

Clean vehicles and professional driver.

Mr M from Canada
(18/01/2020)
Service de réservation Shuttle Direct

They did pick us up without much of an issue even though our flight was an hour late. They did not have a sign with our name or anything saying that they were with shuttle direct but we found our guy. After waiting about 25 minutes, we were led to a 6 passenger van and then another couple came in and they were paying direct without having had a reservation and paid much less than us, then they added another single lady that had reserved like us, then another single man without a reservation. He spoke english so I asked him what he paid, and it was about a quarter of what we paid. Keep in mind that we were 2, so he probably got it for half of what we were charged.

Service de compagnie de transport

They did pick us up without much of an issue even though our flight was an hour late. They did not have a sign with our name or anything saying that they were with shuttle direct but we found our guy. After waiting about 25 minutes, we were led to a 6 passenger van and then another couple came in and they were paying direct without having had a reservation and paid much less than us, then they added another single lady that had reserved like us, then another single man without a reservation. He spoke english so I asked him what he paid, and it was about a quarter of what we paid. Keep in mind that we were 2, so he probably got it for half of what we were charged.

Mr K from United States
(12/10/2020)
Service de réservation Shuttle Direct

It was okay, but driver asked for tip which was supposed to be included. Also, we paid for the large van and were put in a small sedan.

Service de compagnie de transport

I paid for a van and got a small sedan.

Mr P from United States
(15/01/2021)
Service de réservation Shuttle Direct

They called/emailed while we were in transit that they were not goin to show up. Not a great way to begin a vacation! They've not reimbursed us yet either

Service de compagnie de transport

POOR! Try something else next time

Mr J from United States
(29/11/2020)
Service de réservation Shuttle Direct

When I arrived at the airport no one was there. I called talk to an agent they put me on hold I was disconnected. Call back two more times still no help. I ended up having to take a taxi to the hotel. It was a waste of my money.

Service de compagnie de transport

It cost me $100 to have no one to pick me up

Mr G from Canada
(10/02/2020)
Service de réservation Shuttle Direct

Arrived at airport in Zih. No ride. Scrammbled to find rep. Since we hired your company to have transportation peace of mind, and room for our golf clubs. Well we got in a cab, golf clubs rammed in front seat with case right in my face in crammed back seat. Refund please?

Service de compagnie de transport

It was terrible, please read above.

Mr F from Canada
(24/12/2019)
Service de réservation Shuttle Direct

They drop my mom and daughters at the wrong address even thought they had our butler phone number, they never bother to give him a call to find out where was the house. They had to hire two cabs plus what we already paid,
Never will recommend this service to anyone

Service de compagnie de transport

Poor service, double the price of a regular cab and driver don’t know the area