Shuttledirect.com Железнодорожный вокзал Мадрид - Аточа Reviews

Verified transfer reviews from real guests travelling from Железнодорожный вокзал Мадрид - Аточа. Independent reviews from verified customers. Read and compare verified customer opinions and ratings based on true Airport Transfer clients.

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3.4/5
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3.7/5
  • 5
    66.666666666667%
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Hr. S from Denmark
(01/05/2024)
Shuttle Direct booking service

The chaffeur contacted us 15 min before arrivel at the Atocha station and told us the practical things about the meeting point. We found him at once... Polite and smiling, took the luggage to the car. The car was clean and with fresh odeur.
The ride was smooth and enjoyable. So we are very saticefied.

Transport company service

The chaffeur contacted us 15 min before arrivel at the Atocha station and told us the practical things about the meeting point. We found him at once... Polite and smiling, took the luggage to the car. The car was clean and with fresh odeur.
The ride was smooth and enjoyable. So we are very saticefied.

Sr. R from Spain
(02/08/2018)
Shuttle Direct booking service

Coche y conductor excelente, rápido y puntual

Transport company service

Coche y conductor excelente, rápido y puntual

Ms M from United States
(07/07/2018)
Shuttle Direct booking service

You pay extra for convenience and well worth it.

Transport company service

You pay extra for convenience and well worth it.

Mr M from United States
(28/04/2018)
Shuttle Direct booking service

The driver was on time, professional, neatly dressed, and drove safely. We were very happy with the service.

Transport company service

The driver was on time, professional, neatly dressed, and drove safely. We were very happy with the service.

Mr V from United States
(23/07/2015)
Shuttle Direct booking service

very easy to use

Transport company service

The driver was the best one we had in our 2 weeks in Europe. He was easy to find, spoke great English, offered us some of his own money to use the restroom, looked up our flight to determine the correct terminal to take us to and told us how to properly navigate the Madrid airport.

Mrs M from United States
(08/01/2018)
Shuttle Direct booking service

No one was there to pick us up. We searched all over the train station for driver before having a local guy call the company for us. They stated there was some mix up and they sent someone to pick us up.

Transport company service

No one was there to pick us up. We searched all over the train station for driver before having a local guy call the company for us. They stated there was some mix up and they sent someone to pick us up.

Mr Z from United Kingdom
(18/12/2019)
Shuttle Direct booking service

They contract out to local cab companies. They take their fee and take no responsibility at all for no-shows. I will never use their service again and will urge others not to risk it.

Transport company service

The driver never showed up and Shuttledirect accepted the driver's version that we never showed up despite the fact that we presented evidence to the contrary (including phone records showing that we tried calling the local company... we were answered twice by a non-English speaker who just put the phone down on us).