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Our driver was waiting for us at arrivals and was very professional and kind. Got us to within walking distance of our riad since large vehicles cannot go down the narrow streets. I was very impressed with this service and would use it again on my next trip.
Great value for our large group.
Me gustó el servicio, que se pague a través de la página de manera rápida y que en el boucher especifiquen la hora de recogida. Llamé previamente para confirmar todo fuera de horario laboral y me contestaron a la primera. En mi caso, me han recogido en el centro de Marrakech, y han ido hasta la puerta del Riad a buscarnos, en vez de quedar en un punto de referencia, lo cual me gustó mucho del servicio. Fue puntual.
The driver was night so was the control person in the company who cooperated with me all the way.
Excellent service. Competitive rates compared to others.
We were met by Said who was extremely helpful and friendly - we had only booked airport transfers but he spent nearly two hours with us helping us communicate with our French speaking host, and then returned the next day spending another couple of hours telling us lots of useful info about Marrakech and giving us info about their own tours that were available - this was not the hard sell and we felt under no obligation to take him up on any of these. He remained in contact with us during the week in case we had any queries or problems and we did do one of the trips - the City Tour which was very informative. They were very oblliging and flexible and would amend of=r adjust trips to suit us.
Very efficient, friendly and helpful service
Quick efficient and on time driver very polite, but rep that came along with him at pick up from airport was not honest and tried to make out he was our holiday company rep.
The driver was waiting at airport with card as said thevtransfer was quick and efficient with polite driver
Andra gången vi använder oss av Shuttle Direct, fungerade fantastisk bra i Barcelona och nu Marrakech
Utmärk, chaufför som väntade på flygplatsen och transport till hotellet
Easy to use for non-English-speaking person.
The chauffeur was kind and polite.
Website was easy to use. It would be nice if you know exactly what type of vehicle you are booking.
Driver was very good and vehicle was comfortable even though we ended up with a Mercedes minivan. Only other comment is that the driver had to park in a remote parking lot and we had to wait about ten minutes in the heat for him to bring the vehicle around.
Using the website and even calling the help desk both worked wonderfully. When our flight was pushed back 2 hours 2 days before our trip Shuttle Direct customer service helped adjust our voucher time.
Our Transfer was right on time and was even patient while all 15 passengers waited for their luggage and exchanged money. Then we had a smooth, air conditioned, ride from Casablanca to Marrakech.
I inadvertently got the original booking dates wrong and there were no means of changing this in the website. On a positive front when I telephoned my error was quickly dealt with.
Attentive staff to meet me from our extremely late (more than 3 hours) arriving plane. I would recommended this service to anyone. It was so reassuring to know we had a car waiting with a great driver.