Critiques Shuttledirect.com Francfort-sur-le-Main

Critiques de transferts vérifiées de vrais clients voyageant depuis Francfort-sur-le-Main. Critiques indépendantes de clients vérifiés. Lisez et comparez les opinions de vrais clients et les notes basées sur de vrais clients de transfert d'aéroport.

Réservez maintenant votre transfert depuis/vers Francfort-sur-le-Main
3.6/5
  • 5
    53.846153846154%
    14
  • 4
    15.384615384615%
    4
  • 3
    0%
    0
  • 2
    0%
    0
  • 1
    30.769230769231%
    8
3.8/5
  • 5
    57.142857142857%
    12
  • 4
    14.285714285714%
    3
  • 3
    0%
    0
  • 2
    4.7619047619048%
    1
  • 1
    23.809523809524%
    5
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Mrs M from Saudi Arabia
(09/05/2018)
Service de réservation Shuttle Direct

Driver was on time.car was clean. I would recommend you,but please look into making your prices less.

Service de compagnie de transport

Driver was on time.car was clean. I would recommend you,but please look into making your prices less.

Mr M from Brazil
(04/09/2017)
Service de réservation Shuttle Direct

Atendimento cordial, assim como veículo em ótimas condições.

Service de compagnie de transport

Atendimento cordial, assim como veículo em ótimas condições.

Mr A from Greece
(06/07/2015)
Service de réservation Shuttle Direct

Very good website

Service de compagnie de transport

Very good driver and very nice car.And the staff in the office are perfect

Sr. J from Uruguay
(01/02/2020)
Service de réservation Shuttle Direct

Muy buen servicio. Estaba presente a la salida nuestra del aeropuerto con un cartel con nuestro nombre.
Muy correcto el chofer y el traslado fue correcto, todo muy bien.
Volvi a contratar el servicio para el retorno.

Service de compagnie de transport

Todo muy bien !
Excelente, puntual , correcto y amable.

Mr P from United Kingdom
(18/11/2019)
Service de réservation Shuttle Direct

Service was good apart from not explaining exactly where the pick up point was. Other than that very smooth

Service de compagnie de transport

It was fine and straightforward

Sr P from Ecuador
(12/11/2015)
Service de réservation Shuttle Direct

No fue tan fácil encontrar el sitio por google, pero no era complicado de usar.

Service de compagnie de transport

Puntuales y serios.

Sig. g from Italy
(28/09/2015)
Service de réservation Shuttle Direct

prenotazione su web facile e chiara

Service de compagnie de transport

l'autista si è fatto aspettare, per quello che è stato pagato non doveva accadere

Herr N from Sweden
(23/09/2013)
Service de réservation Shuttle Direct

Servicebedömning : Bra
Produkt : Bra

Service de compagnie de transport

Servicebedömning : Bra
Produkt : Bra

Ms J from United States
(16/06/2013)
Service de réservation Shuttle Direct

The website was easy to use once I realized that I had to select the city of Frankfurt from the drop down menu before I could enter my hotel address.

Service de compagnie de transport

The driver was very helpful and suggested restaurants in the area. The only thing that was odd was that we were transported in a black unmarked van. However the driver did wear a shuttle direct t shirt which was professional.

Ms M from Australia
(04/05/2018)
Service de réservation Shuttle Direct

The car was immaculate and the driver was courteous but there was some mix up with the “meeting point” - neither the driver nor us had enough information. We were waiting at the meeting point in Frankfurt airport and our driver was waiting somewhere else. All worked out okay in the end.

Service de compagnie de transport

The car was immaculate and the driver was courteous but there was some mix up with the “meeting point” - neither the driver nor us had enough information. We were waiting at the meeting point in Frankfurt airport and our driver was waiting somewhere else. All worked out okay in the end.

Mr M from United Kingdom
(21/07/2020)
Service de réservation Shuttle Direct

Driver never showed up

Service de compagnie de transport

Driver never showed up

Fr. T from Germany
(04/11/2019)
Service de réservation Shuttle Direct

Buchung wurde wegen Verfügbarkeitsengpässen abgesagt. Sehr ärgerlich. Besseres Buchungsmanagement notwendig.

Service de compagnie de transport

Kauf war in Ordnung, Website ok

Mr M from Brazil
(13/09/2019)
Service de réservation Shuttle Direct

Impossível avaliar pois devido à atraso na imigração (haviam filas que demoraram mais de 1 hora), quando saímos na área de desembarque não encontramos o motorista. Foi tentado contato com telefone da empresa indicado no voucher, a qual informou que o motorista esperou 1 hora, e foi embora, e que no horário em que fizemos o contato telefônico ( por volta das 19h) a empresa não tinha mais motorista disponível. Houve falhas, sim, de ambas as partes, apesar que nós não tivemos responsabilidade no atraso do atendimento na imigração. Como não foi prestado o serviço, tampouco dado atendimento esperado quando solicitamos através do contato telefônico, com a simples resposta de que não tinham motorista disponivel, não tenho como avaliar o serviço, por isso a nota mínima.

Service de compagnie de transport

Impossível avaliar pois devido à atraso na imigração (haviam filas que demoraram mais de 1 hora), quando saímos na área de desembarque não encontramos o motorista. Foi tentado contato com telefone da empresa indicado no voucher, a qual informou que o motorista esperou 1 hora, e foi embora, e que no horário em que fizemos o contato telefônico ( por volta das 19h) a empresa não tinha mais motorista disponível. Houve falhas, sim, de ambas as partes, apesar que nós não tivemos responsabilidade no atraso do atendimento na imigração. Como não foi prestado o serviço, tampouco dado atendimento esperado quando solicitamos através do contato telefônico, com a simples resposta de que não tinham motorista disponivel, não tenho como avaliar o serviço, por isso a nota mínima.

Ms R from United States
(23/10/2014)
Service de réservation Shuttle Direct

The whole process was confusing and unclear. All I received was a voucher for a third party company with no details about arranging a pickup time.

I tried to find this company on the Internet to email them to request a pickup time. I received an email from the website saying they had no knowledge if my reservation. At a dead end, I took a taxi to the airport.

Once I'm back in the US I have a voicemail from my hotel saying my shuttle was there!! With no communication from the shuttle company to me directly!

Service de compagnie de transport

Terrible.

There is no clear way to arrange a pickup time. This is the most important issue, the whole reason you schedule a shuttle-to be picked up.

Sra l from Argentina
(22/06/2014)
Service de réservation Shuttle Direct

El servicio lo anule pues no hice el trayecto , con más de un mes de anticipación. Y no me devolvieron lo que pague, me descontaron dinero 20 por ciento , me parece un abuso siendo que avise con tanta anticipación, un servicio no usado free cancelación. Solicito restitución total del importe pagado. Gracias

Service de compagnie de transport

El servicio lo anule pues no hice el trayecto , con más de un mes de anticipación. Y no me devolvieron lo que pague, me descontaron dinero 20 por ciento , me parece un abuso siendo que avise con tanta anticipación, un servicio no usado free cancelación. Solicito restitución total del importe pagado. Gracias