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Mr M from United KingdomOn time. Excellent transport. Very good drive.
On time. Excellent transport. Very good drive.
Mr E from United KingdomOn time, professional and helpful.
On time, professional and helpful.
Ms W from United KingdomExcellent service re my pickup originally due at Lanzarote airport on 13.12.2024. After being delayed, my flight was cancelled & rearranged for the next day. Shuttledirect not only helped me to rearrange my pickup for the next day, they actually phoned me the next morning before I departed to let me know that the arrival time per Arrecife was hours earlier than the info provided to me by the airline. I confirmed that I felt the Arrecife info was wrong (it was), after checking the departure time with my local airport. Then the rearranged flight was delayed taking off and we landed over an hour late. The t&c refer to an hour's waiting time so I was quite anxious but despite all the hassle & confusion there was a driver still there waiting for me. A huge relief, arriving on my own to an unfamiliar place after dark. I subsequently heard that some other passengers had waited over an hour at the airport taxi rank. I though the phone call to double check that I had the right flight timings really went above & beyond what I would expect, so many thanks to the lady who called.
Excellent service re my pickup originally due at Lanzarote airport on 13.12.2024. After being delayed, my flight was cancelled & rearranged for the next day. Shuttledirect not only helped me to rearrange my pickup for the next day, they actually phoned me the next morning before I departed to let me know that the arrival time per Arrecife was hours earlier than the info provided to me by the airline. I confirmed that I felt the Arrecife info was wrong (it was), after checking the departure time with my local airport. Then the rearranged flight was delayed taking off and we landed over an hour late. The t&c refer to an hour's waiting time so I was quite anxious but despite all the hassle & confusion there was a driver still there waiting for me. A huge relief, arriving on my own to an unfamiliar place after dark. I subsequently heard that some other passengers had waited over an hour at the airport taxi rank. I though the phone call to double check that I had the right flight timings really went above & beyond what I would expect, so many thanks to the lady who called.
Mrs F from NetherlandsPickup on Lanzarote airport perfect on time. Return flight we had a 5 hour delay, so we did not want at the airport. We called and they offered to pick us up 5 hours later. We were able to stay at the hotel and enjoy the sun some for. The driver was exactly there at the time we agreed on. Super service.
Pickup on Lanzarote airport perfect on time. Return flight we had a 5 hour delay, so we did not want at the airport. We called and they offered to pick us up 5 hours later. We were able to stay at the hotel and enjoy the sun some for. The driver was exactly there at the time we agreed on. Super service.
Mr L from United KingdomWaiting for us in arrival hall after landing for our holiday. Very punctual and helpful quickly taking us to apartment. We had booked return journey and needed to amend our dates which were easy to do. Arrive to collect us on leaving date at the correct time at our apartment and would recommend
Waiting for us in arrival hall after landing for our holiday. Very punctual and helpful quickly taking us to apartment. We had booked return journey and needed to amend our dates which were easy to do. Arrive to collect us on leaving date at the correct time at our apartment and would recommend
Ms K from United KingdomEasy to book and use. No complaints.
Easy to book and use. No complaints.
Ms S from United KingdomUse this company all the time. Drivers always helpful, coaches and cars always on time and clean 🙂
Use this company all the time. Drivers always helpful, coaches and cars always on time and clean 🙂
Hr. S from GermanyBeide Transfers vom Flughafen zum Hotel und zurück ohne Probleme. Fahrer super pünktlich und freundlich.
Beide Transfers vom Flughafen zum Hotel und zurück ohne Probleme. Fahrer super pünktlich und freundlich.
Mrs K from United KingdomExcellent service as usual. Drivers are always prompt on time, friendly and helpful. Mini bus was very clean and air con on.
Excellent service as usual. Drivers are always prompt on time, friendly and helpful. Mini bus was very clean and air con on.
Fr. A from GermanyDer Fahrer war sowohl auf dem Hin- wie auch auf dem Rückweg absolut pünktlich und zuverlässig.
Der Fahrer war sowohl auf dem Hin- wie auch auf dem Rückweg absolut pünktlich und zuverlässig.
Mrs A from United KingdomExtremely professional service with wonder staff. Would not use any other company
Extremely professional service with wonder staff. Would not use any other company
Mr S from United KingdomPolite helpful
Drivers
Arrived on time
Felt safe in comfy vehicle
Polite helpful
Drivers
Arrived on time
Felt safe in comfy vehicle
Mr M from United KingdomTimely and courteous driver.
Timely and courteous driver.
Mrs S from United KingdomHave used company a number of times with to transport me and my bike box. Driver always arrives a few minutes early and very helpful loading box into van.
Have used company a number of times with to transport me and my bike box. Driver always arrives a few minutes early and very helpful loading box into van.
Mrs A from United KingdomDriver waiting for us. Super efficient and friendly
Driver waiting for us. Super efficient and friendly
S from United KingdomOn time both ways spotlessly clean vehicles polite top service
On time both ways spotlessly clean vehicles polite top service
Mrs S from United KingdomCompetitive prices
Great service
Competitive prices
Great service
Mrs N from United Kingdomwas great experience. Wàs greeted with my name on board and then got mini bus and was in resort 30 mins later. Pick up good too.
was great experience. Wàs greeted with my name on board and then got mini bus and was in resort 30 mins later. Pick up good too.
Mrs K from United KingdomWe always use shuttle direct, usually a few times per year. Reasonably priced,friendly service and usually very helpful, always punctual and reliable
We always use shuttle direct, usually a few times per year. Reasonably priced,friendly service and usually very helpful, always punctual and reliable
Mme A from BelgiumTrès bon service, de la prise en charge à l'aéroport au retour de l'hôtel, tout s'est bien déroulé. Le personnel rencontré était sympathique et souriant.
Très bon service, de la prise en charge à l'aéroport au retour de l'hôtel, tout s'est bien déroulé. Le personnel rencontré était sympathique et souriant.
